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EMERGING TRENDS IN CHANGE MANAGEMENT
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Copyright © Diversified Consulting
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EMERGING TRENDS IN CHANGE MANAGEMENT
June 2018 EMERGING TRENDS IN CHANGE MANAGEMENT
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Emerging Global Trends
OVERVIEW Predictions for 2018 Emerging Global Trends SA Application Copyright © Diversified Consulting
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2013’S PREDICTIONS FOR 2018 Copyright © Diversified Consulting
Source: Source: Copyright © Diversified Consulting
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THE EVOLUTION OF CHANGE MANAGEMENT
Where are you? Copyright © Diversified Consulting
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#1 INTERNAL CAPABILITIES
More of a move towards creating internal change management capabilities: Due to increased recognition of value to business To better manage costs Which is driving resource demand and resulting in resource shortages And developing internal competencies Through centralised Change Management Offices (CMO’s) Copyright © Diversified Consulting
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TECH INNOVATION If you were given $1,000 to invest in January 2010, and asked to invest in one of the following companies, which company do you think would have given you the biggest return on investment by March 2017? Amazon Apple Domino’s Google Netflix Tesla Copyright © Diversified Consulting
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TECH INNOVATION Great leadership agility leads to great results.
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#2 GREATER LEADERSHIP SUPPORT
There’s a greater focus on leadership support to drive change through: Sponsorship and senior leadership support Change management being at the crux of a leaders role Leaders who create culture shifts that increase change agility Copyright © Diversified Consulting
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LEADERSHIP & CHANGE AGILITY
5 Leadership behaviours that are likely to increase change agility: Copyright © Diversified Consulting Source:
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#3 INTEGRATION WITH RELATED PRACTICES
Change management is being further integrated with other practices including Agile, LEAN and continuous improvement practices Project Management Agile Hybrid of Agile and Waterfall Copyright © Diversified Consulting
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#4 DATA SCIENCES There is a need for organisations to use data sciences to: Quantify the value of change management for the business Build predictive models Select people for change/leadership roles Secure insights into transformation investments Use insights to build CM strategies that will enable organisational goals Copyright © Diversified Consulting
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Stakeholder engagement
#5 DIGITAL CHANGE TOOLS There is a move towards digital change management tools being used for the following purposes: Enterprise view Visualise change Share change plans Integrate tools & data Manage risks Coordinate efforts Stakeholder engagement Gamification Copyright © Diversified Consulting
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EMERGING GLOBAL TRENDS
Summary of the 5 emerging global trends… Internal CM capabilities Greater leadership support Integration with related practices Data sciences Digital change tools Copyright © Diversified Consulting
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Copyright © Diversified Consulting
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@DiversifiedConsultingSA
@divconsulting @divchange @DiversifiedConsultingSA Copyright © Diversified Consulting
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Copyright © Diversified Consulting
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SOURCES innovator.html#gs.LskNln8 Copyright © Diversified Consulting
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