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ARC Re-entry Center Program Review
Mimi Cudzilo ARC Re-entry Center Coordinator
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OUR MISSION Welcome new, prospective and continuing students
Ease transition back to school Support and encouragement Link to campus services and vital information
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Over 50% of ARC students are re-entry students Two functions:
OVERVIEW OF PROGRAM Over 50% of ARC students are re-entry students Two functions: Recruitment Retention
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SERVICES OFFERED Peer mentors Three support groups Free workshops
Counseling Student success information Book awards HCD 111- Orientation class
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ACCOMPLISHMENTS Total student contacts: 38% increase from to 4300 in Workshop attendance: 106 offered since 2001 Total attendance students Support group attendance: Average 592 contacts per year
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STUDENT SURVEY RESULTS- SPRING, 2006
Prompt service- 95.2% agreed Staff courteous – 95.2% agreed Able to answer questions – 95.2% agreed Directed to someone who could answer question – 83.5%
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STUDENT SURVEY RESULTS
Information was helpful – 95.2% agreed Convenient hours – 89.8% agreed Our services had positive impact – 83.68% agreed Recommend Re-entry Center to others – 95.91% agreed
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GOAL#1: IMPROVE STUDENT ACCESS TO RE-ENTRY SERVICES
Visible, accessible location Increase hours of operation Increase size of Re-entry Center Increase size of staff Increase coordinator to 40%
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GOAL #2: RECRUIT AND RETAIN DIVERSE POPULATIONS
Increased outreach in community Increased outreach on campus
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GOAL #3: INCREASE STUDENT RETENTION AND PERSISTENCE
More frequent contacts with re-entry students through Special orientation sessions Classes aimed at re-entry students Tutoring and mentoring More book awards More workshops
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SUMMARY “The Re-entry Center makes all the difference to me in assuring my success in retraining myself and returning to the workforce.” “When I came here I was completely lost. They were helpful and caring and showed me how to enroll for classes.”
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