1. PA Network | 12 July 2018 Eddy McDowall info@oacp,org.uk
@OxonACP
@oacp.org.uk
OACP CIC

2. Agenda
10.15 Welcome Payroll Services – Charlotte Wilkin, WeArePurple Staying on the right side – Liz Palmer, CQC Break - networking opportunity Contracts – Eddy McDowall, OACP Lone working – Eddy McDowall, OACP Safeguarding: Steve Turner, OSAB End

3. Reasons to be cheerful parts (1) (2) 3

5. #itscominghome

6.  Service name Inspection date Safe Effective Caring Responsive
Well-led
Caretree Ltd
9 Feb 2016 
Vale House, Sandford on Thames
25 May 2016
The Grange Care Centre
9 Jun 2016
Cleeve Lodge, Goring on Thames
26 Oct2016
Sue Ryder Nettlebed Hospice
6 Apr 2017
My Carer, Faringdon
10 Jun 2017
George Springall Partnership
21 Jul 2017
Brandon Trust Supported Living
10 Aug 2017
Rosebank Care Home, Bampton
Rush Court, Shillingford
23 Aug 2017
Godswell Park, Bloxham
26 Aug 2017
Caring Countywide
27 Sep 2017
Turning Point Oxfordshire LD
29 Dec 2017
Style Acre
9 Jan 2018
homecare agency
May 2018
Cumnor Hill House
23 May 2018

7. Good quality services
Despite the challenges of delivering adult social care, when people receive a service the feedback is largely positive:
72% ‘extremely or very satisfied’ with care received - 8th highest nationally
74% always feel safe – top quartile nationally
91% of locations are CQC rated good or outstanding – 84% national average
People feel cared for and involved in making decisions about their care.

8. Payroll Services for working for PB holders Charlotte Wilkin

9. Staying on the right side Liz Palmer & Sarah Rogers

11. Getting your contract right Eddy McDowall

12. Start finish dates/ times
Duties and tasks
Hours of work
Time sheet / recording hours
Arrangements for lateness / absence
Contract rate
Payment arrangements
Termination

13. Lone working

14. [or anyone else for that matter]
Does your mother
know that you’re out
[or anyone else for that matter]

15. Who is a lone worker? Self-employed Work away from a business base
Work outside normal 9-5 hours
Mobile workers
Work from home
Sole worker

16. Your personal toolbox Environment awareness Situational awareness
De-escalation skills
Communication
Action checklist

17. Expect the worst Hope for the best
Be aware of your surroundings even if you visit them regularly
Concentrate – anything different?
What is your plan?
What if?
Intuition/ instincts
Be safe
Report and document

20. What’s your code word?

21. In Case of Emergency (ICE) is a scheme that enables first responders to access next of kin details on your phone.
Save a relative or friends number under ‘ICE’.
If you have a passcode on your phone, consider making a screen saver with emergency contact details.

22. Steve turner – osab business manager
OSAB Oxfordshire Safeguarding Adults Board PA Network Safeguarding update
Steve turner – osab business manager

23. What have we been doing? Prevention Proportionality
Training – Level 2 (frontline worker) and Level 3 (manager/team leader)
Monitoring preventative work done by partner agencies, such as the safe and well checks carried out by Fire & Rescue (over 3,000 completed in 2017/18)
Proportionality
Updated thresholds document
Reviewed concerns data – neglect (28.5%), Psychological (16.8%), Financial (15.2%), Physical (13.9%) and self-neglect (10%)

24. What have we been doing? Empowerment Governance
Healthwatch Project – Feedback from those who’ve experienced safeguarding
Making Safeguarding Personal work – 96% asked, 76% satisfied
Governance
Reviewed our membership, now include Lay Members (Family Support Network and Elmore Community Services)
Vulnerable Adults Mortality Panel

25. How do we know it’s been effective?

26. How do we know it’s been effective?
Drop in the overall number of concerns
Improvement in concerns becoming safeguarding investigations from those agencies who have attended training (for example, Care Providers have gone from 18% conversion to 25% conversion)
Over 600 consultation calls made between Sept ‘17 and March ‘18, less than 10% needed to be raised
Risk remained in fewer cases than last year

27. What are we planning on doing?
Early Help Strategies & Initiatives
Improving Multi-agency Working
Monitoring Key Issues
Service User and Community Engagement

28. Consultation number

29. SwC Updates
SwC portal
ID cards
DBS
Training

32. Personal Health Budgets
Personal Budgets
Direct Payments
Self
funders
Personal Health Budgets
Children’s Social Care
Adult Social Care

34. Any other business
Tri-County Conference: 11-Oct-2018
Oxfordshire County Council/ OACP Conference: 5-Nov-2018, tbc
OACP ASC Awards 2019: 22-Mar-2019

35. 07809 384189 (Hannah - Training/ Admin)
(Jane - Marketing & Talking Care)
(Eddy - everything else!)
@OxonACP
@oacp.org.uk
OACP CIC