1. Access Services
CTSA for Los Angeles
County

2. Background
Created in 1994 by L.A. Metro to provide ADA Complementary Paratransit Services
Designated as CTSA for Los Angeles County
Meets ADA obligation for 45 member agencies – incl. Metro, LADOT, Foothill Transit
Services for persons who cannot use fixed-route independently

3. The Future of CTSA
Offer educational classes and workshops to enhance the development for all professionals
Implement collaborative events to expand networking between transit and social service professionals
Establish partnerships and foster relationships with a host of social service and health and human service providers throughout Los Angeles County
Establish a working group with state wide CTSA agencies

4. Statistics
Fleet size – over 740 accessible ADA vehicles; 1,000+ taxi-cabs
4.4 million passengers
3.4 million trips
157,560 eligible customers

5. Types of services Bigger is NOT better
Tailor to needs of the community
Travel Training – 300 trainings/year
Mobility Management – 19,500 calls/year
Regional Transit Services Directory

6. CTSA Extension
CTSA Extension strives to expand and connect transit professionals and social service representatives to bridge L.A. County’s transportation needs
Available to all public and nonprofit agencies who provide specialized transportation in the County
CTSA Extension distribution roster

7. CTSA Extension Learning and Development Electronic Book (Ebook)
Community Connections Symposium
Awards and Scholarships

8. Thank you