1. Near and Far Where are Feds working from?
Today’s mobile Feds work from the field, telework centers, and a variety of workspaces within their office
Where are Feds working from?
In the field (46%)
Contractor office (10%)
Most common workspaces within the office:*
94% Assigned desk/office
72% Conference room
22% Open desk/office
17% Shop floor
15% Control room
Just 22% spend all day at their assigned desk/office
Federal-only office buildings (80%)
Shared office
(23%)
Ad hoc locations (33%)
State/local office (11%)
Tele-work
(23%)
Other Fed. facility (16%)
Take Away: Work is an Activity, Not a Place 1
*Percentage of Feds who spend at least some time connecting from the each site, workspace

2. Take Away: More Options = More Communication
Constant Contact
Feds rely on a combination of devices and mobile connections to stay in touch
How do you connect to your agency’s network when you are not at your work station?
88% Laptop
32% Smartphone, cellular service connection
21% Smartphone, Wi-Fi connection
13% Tablet, Wi-Fi connection
6% Tablet, cellular service connection
Top communication methods:
98%
97% Direct phone calls
85% Conference calls
68% Document or form
56% Video teleconference
39% Multimedia
27% Instant message
23% Text
Average Agency Network
Take Away: More Options = More Communication 2

3. Take Away: Use Mobile Styles to Educate Network Investments
The Mobile Meter
Mobile work styles differ; get to know your preferences and those of your teammates. Personalities include:
The Curmudgeons (n=27)
Spends most of their time in the office
Not likely to use a smartphone or tablet
Not interested in purchasing a personal device*
Feel most productive at their work station
Rarely collaborate remotely
Added productivity with seamless connection: 4 hours
The Have Nots (n=37)
Feel most productive working from home
Say the ability to connect from personal devices would make them a more efficient worker
More likely to work from a conference room
Added productivity with seamless connection: 6 hours
The Office Wanderers (n=30)
Collaborates remotely several times a day
Likely to create and review content on a laptop or notebook computer
Less likely to feel productive at their workstation
Would trade desktop for seamless remote connectivity
Added productivity with seamless connection: 10 hours
The Mobile Diehards (n=28)
Connects remotely daily
More likely to work from a control room or shop floor
More likely to communicate via text
More likely to say remote connectivity and mobile access has changed your work style
Added productivity with seamless connection: 8 hours
Take Away: Use Mobile Styles to Educate Network Investments 3
*If give a fixed stipend by the government

4. Take Away: Many Mobile Users, One Seamless Infrastructure
Infrastructure Impact
Each mobile work style relies on different elements of IT infrastructure
The Curmudgeons (n=27)
Rely on traditional IT infrastructure
Want seamless connectivity and access to documents from their work station with minimal technical glitches or trouble shooting
Unlikely to seek out new ways to connect remotely
The Have Nots (n=37)
Want IT infrastructure that supports working seamlessly across multiple devices
Want IT infrastructure that supports the use of personal devices in addition to work devices
Maximize productivity through seamless access to all work documents and programs from multiple devices
The Mobile Diehards (n=28)
Want IT infrastructure that enables flexible and novel uses of mobile devices and mobile work styles
Want to set mobile trends and try new work styles and devices
Maximize productivity by developing a robust infrastructure and encouraging exploration of new mobile work styles
The Office Wanderers (n=30)
Want IT infrastructure that supports working seamlessly from multiple locations
Wants IT infrastructure that enables secure access to work networks through public WIFI connections
Maximize productivity by enabling remote access from ad-hoc and novel locations with little or not prep work or set up time
Take Away: Many Mobile Users, One Seamless Infrastructure 4
*If given a fixed stipend by the government