1. Overview of
Qubic Group plc

2. Brief company overview
Formed in 1995 as a specialist voice and data integrator
Headquartered in St. Albans
Sales revenue growth in excess of 30% in last 2 years
Supporting multiple sites across the UK and abroad
Diverse client list of Public and Private Sector clients
Highly trained staff
Think Nexus, a range of enterprise grade cloud voice and data services as well as infrastructure and desktop support

3. Think Nexus end-user provision
Managed cloud telephony and integration with UC
Multi-media contact centre delivery
Managed high-availability hosted data
Managed virtual desktop
Managed data circuits – broadband to gigabit
Mobility and integration into the core
Cybersecurity, business continuity and disaster recovery
On-premise migration to cloud
Comprehensive remote and on-site support 24/7/365
Professional Services
Network design and planning
GDPR & cyber-security consultancy
Project management

4. On-premise to Cloud Migration combined with decommissioning of existing infrastructure – certificated data destruction, recycling and re- use were possible or disposal under WEEE guidelines.
Fully accredited GDPR practitioners helping organisations become and stay compliant with a mix of processes, technology and training
Providing high-level information technology strategic consultancy encompassing, network design, planning, implementation of UC solutions and IoT strategy
Accredited PRINCE2 project management practitioners
Accredited ISO 27001:2013 with the ability to provide security advice

5. Design of data core and network, datacentre provision of servers, licencing and connectivity
Fully certified Microsoft Cloud Service partners with the ability to offer SPLA licences or Microsoft Office 365 with full on-boarding to Microsoft Office 365
Provision and support of Virtual Desktop
Fully managed environment in the Qubic Cloud and Public Cloud Operations Centre such as AWS or Microsoft Azure
Fully project managed migration including data migration, deployment and training as well as decommissioning and recycling of existing infrastructure
Cybersecurity and multi-layer, granular backup and disaster recovery
Ongoing support

6. Design of cloud telephony and UC solutions
Using building blocks such as virtualised Mitel or Microsoft Teams or AWS Connect
Provision of the cloud environment and associated connectivity
Developing a migration plan to move from an existing on-premise or hosted platform
Migration from PSTN/ISDN to High-Availability SIP
Deployment of additional functionality including; multimedia contact centre, call recording, call-logging, voic
Fully project managed migration, deployment and training
Ongoing support

7. Design of network and on-premise infrastructure
Provision of circuits from Tier 1 carriers including; BT, Vodafone and Century Link with our unique M2M service.
All circuits are connected directly to the Qubic core and fully managed: services such as DIA, QoS, CoS are added at the core
Circuits can be rerouted to other datacentres in the event of outages
Resale of mobile services from Vodafone, O2 and EE
Provision of on-premise infrastructure including, cabling and Wi-Fi
Protected network with the ability to manage mobile (MDM) and BYOD devices

8. NOC providing 24/7 remote monitoring and fix
Published SLAs – different response times from immediate to eight working-hours depending on the impact on the operation
Service availability;
Working Hours (9 to 5)
Extended Hours (8 to 8)
Round the Clock (24/7)
Remote diagnosis and fix, telephone helpdesk or onsite visits as required
Regular scheduled on-site engineering days if required

9. Customer base – 80% cloud Metropolitan Police
London Borough of Tower Hamlets
Thurrock County Council
Sussex Partnership NHS Trust
Imagination Technology
Ghana High Commission
RFIB Group
Rico Distribution
Space.NK

10. Accreditations

11. Customer Imagination Technologies Customer Since 2004 Services Provided Worldwide managed hosted telephony Multiple 10GBbs circuits to move large quantities of data worldwide Traditional DIA, SIP and WAN connectivity

12. Customer SPACE.NK.apothecary, multi-national retailer Customer Since 2010 Services Provided Managed hosted telephony Multi-media contact centre handling voice, and web-chat

13. Customer National Police Coordination Centre (NPoCC) Customer Since 1996 Services Provided Qubic provides permanent full-time on-site IT engineers that are supported by the entire engineering team at Qubic headquarters.

14. Qubic Group plc
Qubic House
C1 The Courtyard
Alban Park
Hatfield Road
St Albans AL4 0LA
Main Switchboard:
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