1. message manager 1-Way campaign
May 2014

2. Step 1
Prepare the subscribers list

3. Prepare the file MSISDN is the only mandatory field
Add fields as you wish (max 11 columns)
Separate the data by semi columns

4. Create the list
Go to Components, then Subscriber Lists

5. Leave unselected. Message manager will remove duplicate entries
Upload the file
Leave unselected. Message manager will remove duplicate entries

6. Click to see details about the uploaded list
Create the list
The list is then processed by the system.
Once complete the light turns green
Click to see details about the uploaded list

7. Click to download file with error reasons
The duplicate entry was automatically removed

8. Step 2
Schedule the campaign

9. Create List Based Task
Click on New tasks and then on List Based

10. Setup Task Information
Enter the task name
Set the time zone to run the campaign
Set the notification s
Click <Next> button and navigate to List & Filter Tab

11. Config List & Filter
Select a target Subscriber List for the broadcast

12. Config List & Filter
Select or Create a Filter (Optional)

13. Config List & Filter
Select or Create a Filter (Optional)

14. Config List & Filter Select a Blacklist (Optional)
Click <Next> button and navigate to Message Tab

15. Configure Message
Write a custom message or Select one from existing Templates List
Enter TPOA, Operator ID and Session ID (Optional)
Select a Hub Account
Click <Next> button and navigate to Schedule Tab

16. Click Preview to check how the messages will look like
Config SMS Message
Write Message
Select & Insert Parameter from the DropDownList
Select Message Encoding Type
Click Preview to check how the messages will look like

17. Preview

18. Config Schedule Select a Schedule Type Select a Safe Sending Period
Click <Next> button and navigate to Confirmation Tab

19. Config Schedule – Send All At Once
Select a Start Time or Check <Immediately> CheckBox

20. Managing Campaigns

21. My Campaigns screen - Statuses
New The campaign has just been created and can be deleted
Processing  This occurs 15min before the Campaign start time. When in this status the Campaign cannot be stopped or deleted.
RunningThis occurs when the Campaign is being sent. When in this status the it cannot be deleted, but it can be managed.
Completedall messages have been sent to the messaging hub.
ErrorThe Campaign hasn’t ben sent.

22. Click on the Manage icon
Managing a campaign
Click on the Manage icon

23. Managing a campaign
Then go to the ‘Schedules’ tab. When the Campaign is running it will be in status ‘Pending’ before the start time and ‘Sending’ after the start time.
When in this status the campaign can be:
Paused  When pressing the ‘Pause’ button message manager will attempt to pause the campaign as soon as possible. The Campaign can then be resumed using the ‘Resume button’.
Stopped  The Campaign is stopped. Its status on the ‘My Campaigns’ screen will switch to ‘Completed’. A stopped Campaign cannot be resumed.

24. Keeping the ‘My Campaigns’ screen tidy
Campaigns that are completed can be either:
Archived: select the Completed campaign and then press the ‘Archive Selected’ button. The Campaign will be moved to the ‘Archive’ tab and the report data will be available.
Deleted: Select the Completed campaign and then press the ‘Delete Selected’ button. This will remove the campaign data from message manager.
Note: Deleting a campaign removes it from the User Interface, it does not stop the messages from being processed. Deleting or archiving a campaign is possible only once the Campaign is in a final status (Completed, stopped, …)