1. Case Study:
A Member with Uncontrolled Hypertension Engages with the Chronic Care Solutions Program
Chronic Care Solutions Program Engagement (Case duration 4 months)
Alex calls Health Advocate: His coach suggests that Alex check his BP twice a day and explains how to do it himself. His coach also conducts physician search to help find a cardiologist.
Alex attends a Biometric Screening: Health Advocate notifies member of hypertensive BP
Oct
Sept. 2018
Alex, age 56, despite his history of back pain, CAD and an enlarged heart has gone nearly 5 months with no medical or Rx claims.
Alex visits his new cardiologist and over the course of 3 visits:
Increases BP Rx dose
Adds a new BP Rx
Check up
Three months later, he follows up with his cardiologist: Adherent to Rx
Two weeks later Alex ends up in the ER: (BP 200/100) and is started on a new BP Rx