1. Passenger-Oriented Smart Airport Services: a System Design and Implementation
Intelligent Computing for Enterprise Services (ICES)
Institution of Computer Science and Technology
Harbin Institute of Technology

2. Contents Introduction Smart Airport Service System1
Smart Airport Service System 2
Boarding Process Service 3
Key Modules & Technologies 3 4
Use Cases 5

3. Introduction 1

4. An Economic Engine
from

5. An Economic Engine from
Airports and other on-airport economic activities hold more than 60% of employment, and that’s one of our start points, we want to provide profit to passengers & stakeholders in airports
from

6. Passenger Dissatisfaction
Unscheduled flight delays & cancellations
Pedestrian Navigation in unfamiliar airports
Luggage, food, shopping …
In fact, another start point is the
Despite the clear contribution the aviation industry makes
to the global economy, travel remains a frustrating and
often unpleasant experience for actual air travelers. These
low satisfaction levels directly affect the aviation industry.

7. Smart Airport Integration of high tech. & airport environment
A prolific research area
Airport management
Aircraft schedule
Passenger guidance
Airport commercial service …

8. Related Products & Projects
Airport Operations Management Systems – IBM
Indoor map for some airports – Google
Smart Airport blueprint for Saudi Arabian – Cisco IBSG
Airport service on smartphone
FlightView
Xunlu
FlyerTalk

9. Our Smart Airport Services
Focus on passenger
Boarding service
Indoor map service
To stakeholders:
improve travel experience
promote commercial activities
make airport operations efficient
Focus on passenger, especially to help them get aboard

10. Smart Airport Service System2

11. SASS Structure
Will be introduced later

12. SASS Services Flight Service (FS) Notification Service (NS)
User Info Service (UIS)
Location Based Navigation Service (LBNS)
Personalized Store Service (PSS)
Boarding Process Service (BPS)
Will be introduced later

13. SASS Components

14. Boarding Process Service3

15. Boarding Process Service

16. Boarding Process Service

17. Key Modules & Technologies3 4

18. Key Modules dd

19. Key Technologies
Message Pushing

20. Key Technologies
Context-aware
Navigation

21. Use Cases 5

22. Context-aware Guidance

23. Boarding Reminding

24. Boarding Reminding

25. Store Service

26. Other System Interfaces

27. Thanks
Questions?