1. Introduction to Coaching
Your name

2. At the end of this session you will be able to:
Objectives
At the end of this session you will be able to:
Identify the definition of coaching
Recognise the benefits of coaching
State the various skills required to coach effectively
Describe the importance of effective questioning, listening and feedback techniques when coaching

3. The 6 Stage Approach 1
Individuals Current Performance Levels 2
Individual Commits To The Development 3
Establish Individuals Motivation 4
Agree development Plan 5
Ensure Activity Take Place 6
Review Development Activity

4. Coaching Skills Summarising Questioning Reviewing Listening
Giving feedback
Non-verbal
Preparation and planning
Reflecting

5. Listening Effectively
Lean towards the Speaker
Check understanding
Repeat what you have heard
Look interested
Meet eye contact
Summarise
Ask questions (where appropriate)
Smile appropriately

6. Types Of Questions Useful Avoid Multiple Leading Open
Closed (For Clarification)
Alternative
Hypothetical
Leading
Reflective
Rhetorical

7. Giving Feedback Recognise Effort Be Unbiased Be prepared Be Flexible
Coaches Need To:
Recognise Effort
Be Unbiased
Be prepared
Be Flexible
Be Clear And Concise
Be Constructive
Allow Time For A Response
Be Sensitive To Feelings

8. Objectives Identify the definition of coaching
Now you can:
Identify the definition of coaching
Recognise the benefits of coaching
State the various skills required to coach effectively
Describe the importance of effective questioning, listening and feedback techniques when coaching