1. ENTERING SERVICE REQUEST
BUILDING AND NEIGHBORHOOD SERVICES
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2. TYPE IN WWW.FRANKLINTN.GOV AND THIS WILL BRING YOU TO THE CITY OF FRANKLIN HOME PAGE
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3. SELECT ONLINE CUSTOMER SERVICE WHICH IS LOCATED AT THE VERY TOP OF THE HOME PAGE
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4. SELECT BUILDING & NEIGHBORHOOD SERVICES IN THIS EXAMPLE HOWEVER SELECT THE DEPARTMENT THAT BEST MATCHES YOUR CONCERN
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5. INPUT YOUR INFORMATION OR SELECT SUBMIT ANONYMOUSLY THEN SELECT THE NEXT BUTTON
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6. SELECT A SERVICE TYPE WHICH WILL APPEAR AS A DROP DOWN MENU.
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7. SELECT A VIOLATION OFF THE MENU
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8. ONCE YOU HAVE SELECTED SERVICE TYPE, DESCRIBED THE SERVICE REQUEST IN DETAIL, PROVIDED AN ADDRESS OR LOCATION THEN SELECT NEXT.
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9. USE CARE AT THIS TIME OF THE SUBMITTAL TO FINISH
USE CARE AT THIS TIME OF THE SUBMITTAL TO FINISH. YOU NEED TO REVIEW THE ADDRESS AND CLICK TO CONTINUE.
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10. ONCE THIS PAGE APPEARS WITH A SERVICE REQUEST NUMBER YOU HAVE COMPLETED THE SUBMITTAL PROCESS.
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11. Any questions please call BNS or invite us to your next HOA meeting!
Ron Yeary
City of Franklin
Building & Neighborhood Services
Franklin, TN 37064
6/9/2019