1. Session title subtitle NAME www.ccvirtualsummit.com title organization
Enter one of this in “topics day”
MONDAY - HOW TO HIRE RIGHT
TUESDAY - SUCCESSFUL ON-BOARDING
WEDNESDAY - HIGH PERFORMANCE AGENT DEVELOPMENT
THURSDAY - LEADERSHIP THAT ENGAGES
FRIDAY - UNLEASHING AGENT RETENTION
NAME
title
organization
Topic Day
Copyright - Contact Center Virtual Summit | Do Not Duplicate, Reproduce, Replicate

2. WHAT’S THIS Session ABOUT:
In this session, learn ___________________________________________________.

3. Why is this important?

4. “Short story” Explain why this is important.

5. Share a stat or Fact

6. STATE YOUR MAIN POINT(s)

7. YOUR MAIN POINT A

8. YOUR MAIN POINT… A

9. How to Achieve (DESIRED OUTCOME)

10. Unlocking Your Motivation…

11. Unlocking Your Motivation…

12. Unlocking Your Motivation…

13. What you might expect

14. What to expect… A

15. TOOL YOU NEED
NAME OF TOOL

16. TOOL YOU NEED
NAME OF TOOL

17. Possible pitfalls

18. Possible pitfalls… A