1. Communication & Technology Research
ARGOS eHealth
Policy needs and options for a common approach towards measuring adoption, usage and benefits of eHealth
Communication & Technology Research
Bonn / Germany
This project is funded by the European Union

2. Contents The need to measure
Current European policies, strategies, approaches
3. European activities

3. The role of quantitative measurement in policy making
challenge
Imple-
ment.
Policy
evaluation
Policy
objectives
Policy
targets
the "mission statement"
broad area for activity and investigation
too broad to be directly measured
translate challenges into more concrete concerns
basis for specification of policy actions
Indicators
the measurable results of policy actions
outputs  outcomes  impacts
Monitoring & Benchmarking:
Achievement of targets
In case of non-achievement, assessment of reasons
Conclusions
HERE: „policy perspective“
Further perspectives:
-- „IT industry“ (market-sizing, forecasting),
-- „user associations“ etc.

4. The need for usage and diffusion measures
Set targets
Check progress against targets
Benchmarking: comparing countries, regions, time-spans

5. The need for benefits assessment
Raise awareness and demonstrate the potential of eHealth
including the points of high-level impact
Identify fields of required political action
Analyse incentives structures
Success factors and lessons for future initiatives
Continously check and justify the place of eHealth on the political agenda

6. Current European policies, strategies, approaches
European Commission eHealth Action Plan (2004)
“include ... assessments of cost benefits“
“progress also needs to be measured“
European Council on Safe and efficient healthcare through eHealth (2009)
impact assessment will play a key role in epSOS
calls upon the Commission to “organise an evaluation…of the health benefits and cost-effectiveness of the use of different eHealth services”

7. Current European policies, strategies, approaches
i2010 strategic framework (2005)
Extended Impact Assessment
i2010 Benchmarking Framework
7th Framework Programme for EU research (FP7)
measuring and monitoring usage, diffusion, and benefits of eHealth solutions: a prerequisite for research proposals

8. EU and macro-level measurements
i2010 Benchmarking Framework (2006)
The European Digital Agenda
Benchmarking Digital Europe 2011 – 2015 (2009)
Eurostat
National Regulatory Authorities
Ad-hoc studies by the EC
regular annual surveys on the availability of online public services.
The monitoring of the use of ICT for online health services is increasingly regarded as being important.
Active cooperation between EU, OECD, and USA

9. EU micro-level evidence: EC studies
eHealth IMPACT
EHR IMPACT
Good eHealth & ePractice
MethoTelemed
FP7 Projects

10. EU micro-level evidence: Member State activities
GARTNER report for Swedish EU presidency
Booz Allen report on the German planned EHR
Institutional mandates for evaluation at
national competence centres
university institutes
independent consultants
Regional evaluations in decentralised healthcare systems, such as Italy and Spain

11. Thank you for your attention
Further information:
empirica Communication & Technology Research
Oxfordstr. 2, Bonn, Germany
Tel: +49 (0) Fax: +49 (0)