1. Nordic Business Travel Association Annual Meeting - 10th March 2011 Paul E. Johannes – Vice President Commercial Europe

2. The Nordic Region How to approach the Nordic Market? What is the Nordic Market? What are the main differences between the Danes, Swedes, Norwegians and Finns?

3. Danes GeneralIndividualist Attitude Informal, provocative and independent Working Methods Action oriented ResponsibilityIndividual Swedes Collectivist Informal - structured and plan Analytic, organized Collective Norwegians Nationalists/individualist Informal, social, nice and proud Analytic but fast acting Individual/collective The Nordic Region Negotiations Pragmatic. Confronting and tough to negotiate with Looking for compromisesResult oriented but careful

4. Launched 1997, under CEO: Mr Akbar al Baker Over 120 aircraft by 2013 More than 200 aircraft on order 150 nationalities working for QR Qatar Airways

6. Total Population : Over 2M Inhabitants Local Population: Over 200,000 Qataris State of Qatar

7. A unique experience The worlds first dedicated terminal for Premium customers Unsurpassed levels of luxury for First and Business class passengers Separate building, adjacent to Main Terminal Premium Terminal- Doha International Airport

9. Qatar Airways in Europe

10. Oslo, the 3 rd Qatar Airways destination in Scandinavia Qatar Airways in Europe

11. Targeting over 120 destinations in under 3 years Fleet size to grow to more than 120 aircraft by 2013 Over 200 new aircraft pending delivery worth over US$40 billion Opening of New Doha International Airport by 2012

12. Phase One – Completed By 2012 A terminal with 40 contact gates –Capacity: 24 million passengers a year A 4,850m and a 4,250m runway – unrestricted A380 operation Hotel with 100 rooms New cargo terminal New airline HQ, Maintenance and training center Monorail New Doha International Airport

13. Dedicated Environmental implementing CSR program The Oryx Flies Green Pioneer in new generation fuel research Qatar Airways completed the world´s first commercial passenger flight with GTL Jet fuel 15 th October 2009 Desire: Carbon Neutral Growth Awarded the environmental accolade at the Airline Strategy Awards in 2010 Environmental & Corporate Social Sustainability

14. Middle Easts ONLY 5-star-ranked airline since 2004 Global positioning rose to 3 rd Best Airline in the World – highest Middle East ranked airline Worlds Best Business Class 2010 Best Catering in Business Class 2010 Best Airline in Middle East for fifth year in a row First Airline to receive Service Excellence Award for Middle East Best Cabin Crew in Middle East 7 years running Qatar Airways: Award-winning service