1. Capturing the Student Voice
Listening to Learners
A whole college approach to gather student feedback

2. Who are we?

3. What do we do? Enroll around 17,000 students
Deliver an extensive range of Vocational programme
FE from SCQF levels 1-6
HE from SCQF levels 7-9
Successful IDP with Stirling, Heriot Watt and Strathclyde university

4. Collecting the student voice.
Partnership with SA
Class rep training
Listening to Learners
Student satisfaction and enhancement survey

5. How do we use it?
Team Evaluation
Programme review
EREP

6. But……. Did we engage with all our student cohort? Lower level groups
Apprentices

7. How successful were we?
Tiny steps

8. Who ya gonna call?
sparqs

9. The Apprentice Learning Experience
Introduce this by asking the whole group to come up with ideas about they understand by all of the headings on the SLE – Curriculum, Learning Resources, Learning and Teaching Process etc.
Progression and achievement

10. Apprentice Learning Experience
Curriculum
This describes the content of the taught section of the apprenticeship and how that is structured.
Are the learning objectives clearly stated and being followed?
Does the curriculum being taught match your expectations from the information provided about the apprenticeship?
Can you see how the taught part of your course relates to the reality of the workplace?
Apprentice Learning Experience

11. Apprentice Learning Experience
Guidance and Support
How much support are you receiving with the academic aspect of your apprenticeship?
If you are struggling, where do you go for advice?
Are you given clear guidance on what is expected of you as an apprentice?
Do you have identified guidance for the taught part of your apprenticeship?
Is it made clear to you within college and employer settings where to get support on a range of issues?
Is it made clear to you which policies apply to you as a student and you as an employee?
Are you aware of the avenues of support that relate to your student experience and your employee experience, e.g. student support, HR policy and Trade Unions?
Apprentice Learning Experience

12. Quality Enhancement and Assurance
Do you feel that staff and the training providers are receptive to apprentice concerns and suggestions?
Do you feel that you and your fellow apprentices’ opinions are listened to?
What improvements have been made to your apprenticeship during your time of learning?
Are you confident issues raised with the college are passed to the employer and vice versa?
Apprentice Learning Experience

13. But are we learners? 2 – fold
All apprentices – the apprentice learning experience – you have a voice
Apprentice reps

14. Who is an apprentice?
Learner/employee Whole group/one in a group Block release/Weekly attendance Throughout the year/point in the year Foundation/modern/degree Mature, young, black, care experienced……..

15. Other Considerations Induction Apprentice Reps Apprentice Forums
Students Association
National Society of Apprentices
Data/feedback
PIs - shared priorities

16. Where do they need to influence
Classroom/
workplace
College/
Employer
Nationally

17. National Society Apprentices What apprentices tell us -
We’re excited about our opportunities.
We don’t always learn things that are relevant for our jobs.
Sometimes our boss has to re-teach us things when we get back to work.
We have never heard of the students’ association.

18. National Society Apprentices What apprentices tell us
Our class rep meetings happen when we’re at work.
We get to use newer technology at work than we do at college.
We’d like to get paid more.
Travel is expensive between home, college and work.

19. Next steps…….
More focussed engagement