1. COMPLETE BUSINESS TEXTING SOLUTION

2. MessagePro Overview

3. Every Business Needs A Texting Solution
70%
95%
70%
Over 70% of phone calls are not even answered
95% of text messages are read within 15 minutes of receipt
Almost 70% of consumers respond very favorably being able to text with companies
Your company or organization needs a structured and complete business texting solution

4. MessagePro is A Complete Business Texting Solution
MessagePro uses your main business phone number to send and receive text messages
MessagePro is a web and / or mobile application that can be easily installed and set up in minutes.
MessagePro can be used on almost any PC, tablet or smartphone
MessagePro is a complete texting solution for any business with central administrative controls

5. MessagePro is A Complete Business Texting Solution
Flexible messaging via text or if cellphone number unavailable can go via
Import contact data easily, create and save lists
Manage all of the phone numbers of your business that you text enable
Each phone number has its own inbox
Set up auto-replies, instantly answer every inbound text message
Build your contact database via keywords and send information instantly
Powerful reporting and search capabilities
You can text enable your existing business phone numbers–a brand new capability, or get new numbers
Inbound and outbound messaging capabilities
Easy to communicate with clients and mobile employees
Use it from any PC or mobile device (app)
No more texting from personal cell phone numbers
In the office or out, you can always use your business number(s)
Assign employees to one or more numbers, each number has own inbox

6. MessagePro Features
Two way desktop texting for your existing business phone number
Multi-user
Administrative Controls and Management
Inbound messages are FREE
Robust reporting and analytics
Easy contact and list management
Instant Search capabilities
Mobile phone numbers are verified to make sure they’re textable
Distribution Lists
Marketing campaigns

7. MessagePro Benefits
Connect with your clients, vendors, partners through desktop texting
80% of consumers would rather be contacted by text
Attaches to your current main business phone number
Great tool for any business
Extremely cost effective
Attractive ROI
US based customer care team
Intuitive and easy to use

8. Administrative Controls
Administrator capabilities allows for full control of all MessagePro enabled numbers on the account.
Allow employees access to particular numbers and prevent access to others.
Enable / Disable Keywords and Autoreplies for any MessagePro number on the account.
Allow for more control over who can send and receive messages to and from your customers.

9. Importing Contacts
Create a CSV (Comma Separated Values) file, and import it using MessagePro's interface.
Majority of providers and back office management systems provide an export option for creating CSV files.
Integrations are being added often. Check our website for a list of integration partners.
Once you import your Contact list, you are ready to start texting.

10. Contacts Status Report
Message Pro scrubs all imported contact data
Numbers that are not textable are removed from the database
addresses are used as a secondary delivery method

11. INBOUND TEXT MANAGEMENT

12. Keywords
A specific word that if a customer messages individually to your MessagePro number they will receive a pre-set reply back automatically.
Examples of this are if a customer were to text the word “Hours” to your business number, they would receive an automatic reply detailing the hours of operation for your business and whatever additional information you would like to include

13. Auto Replies
Automatically communicate with customers even when you or your employees are not available.
Simple tool that allows your business to pre-set an automatic reply.
Manage days of operation and set after hours responses.

14. Instant Search
Instant ability to search through the content of all of the organizations business messages
Search for particular words or phrases that are inappropriate or against company policy.
Messages and Content are never deleted and stored forever.

15. Reporting
Understand the effectiveness of your messaging by accessing reports that show all pertinent metrics.
Create easily readable reports showing data about your message use.
Great way to track your messaging trends and help you create strategies to improve customer contact.
Track inbound/outbound messages, time and date of messages, search for inappropriate content, etc.

16. Compliance
Businesses sending text messages to consumers need to comply with applicable rules and regulations.
One important requirement is that if a user opts out of text messaging that your business no longer sends them text messages.
Contacts that opt out are blocked by MessagePro from having new messages sent to them until they text into your number with “opt in” as a keyword.
MessagePro provides accounts with hourly, daily and monthly thresholds to keep account compliant.

17. Opt-out
One of the most important aspects of any business texting service is its opt-out capabilities.
Every initial text sent using the MessagePro service allows for the customer to opt-out of receiving further messages.
If a customer decides to opt-out, they can do so at any time and MessagePro will remove their number and will no longer will be allowed to text this customer.
Customers do have the option to opt back in if they desire to do so at a later time.

18. Security
Proximiti’s network is established utilizing the highest standards for commercial communications services.
Proximiti networks are protected by commercial anti-virus and anti-hacking software and equipment.
Data transfer between the customer’s PC and our servers is via SSL socket encryption.
We promise not to utilize, disclose or sell your contact data in any manner except to provide services to you or as required by law. 

19. Pricing
For Larger Opportunities, Please Call for a Custom Quote

20. Contact Us Call or text 813.607.6767 Visit messagepro.com Email