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PAXTrack ® Copyrighted © 2008 DALGlobal Services, LLC.

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Presentation on theme: "PAXTrack ® Copyrighted © 2008 DALGlobal Services, LLC."— Presentation transcript:

1 PAXTrack ® Copyrighted © 2008 DALGlobal Services, LLC

2 PAXTrack ® Copyrighted © 2008 DALGlobal Services, LLC Persons with Reduced Mobility – (PRM) Tracking Accurate Employee Dispatching Passenger Tracking Record Keeping

3 PAXTrack ® Copyrighted © 2008 DALGlobal Services, LLC Web Based Dispatch Center

4 PAXTrack ® Copyrighted © 2008 DALGlobal Services, LLC Real – Time Dispatching

5 PAXTrack ® Copyrighted © 2008 DALGlobal Services, LLC Dispatcher Sees

6 PAXTrack ® Copyrighted © 2008 DALGlobal Services, LLC Dispatcher Sees Inbound & Outbound Flights

7 PAXTrack ® Copyrighted © 2008 DALGlobal Services, LLC Dispatcher Sees PRM Passengers

8 PAXTrack ® Copyrighted © 2008 DALGlobal Services, LLC Dispatcher Sees Available Agents

9 PAXTrack ® Copyrighted © 2008 DALGlobal Services, LLC Dispatcher Sees Agents with Passengers

10 PAXTrack ® Copyrighted © 2008 DALGlobal Services, LLC Dispatcher Controls Log in of Agents Assignments of Agents All requests for PRM Passenger Assist Real-Time Agent / Passenger Tracking Log out of Agents

11 PAXTrack ® Copyrighted © 2008 DALGlobal Services, LLC Dispatcher has Real-Time Viewing of Agent / Passenger Tracking

12 PAXTrack ® Copyrighted © 2008 DALGlobal Services, LLC Dispatch an Agent Agent Receives Tone

13 PAXTrack ® Copyrighted © 2008 DALGlobal Services, LLC Agent Acknowledges Dispatch is Notified Service is Documented & Recorded AUTOMATICALLY! Tools ASSIST Request will ring & show in a box

14 PAXTrack ® Copyrighted © 2008 DALGlobal Services, LLC PDA Displays Passenger by Name Type of Service Requested PA81172250 John Q Public Meet … Tools Start serviceCancel

15 PAXTrack ® Copyrighted © 2008 DALGlobal Services, LLC Agent Meets Passenger Starts Service Dispatch is informed of: Time Location Destination

16 PAXTrack ® Copyrighted © 2008 DALGlobal Services, LLC Dispatcher & Agent View Passengers Name Service Provided Pick-Up Location Drop-Off Location Tools CompleteTransfer

17 PAXTrack ® Copyrighted © 2008 DALGlobal Services, LLC Agent to Agent Passenger Transfers Agent Scans available Agents Transfers Passenger Dispatch Notified Documented AUTOMATICALLY! Tools

18 PAXTrack ® Copyrighted © 2008 DALGlobal Services, LLC No Shows or Refuse Service Passenger is a No Show or Refuse Service Dispatch is Notified Service is Recorded Court Defendable Documentation! Tools Start serviceCancel

19 PAXTrack ® Copyrighted © 2008 DALGlobal Services, LLC Service Completed Agent Clicks the box Dispatch is informed Record Completed Recorded AUTOMATICALLY!

20 PAXTrack ® Copyrighted © 2008 DALGlobal Services, LLC PDA Cleared PDA is Cleared Agent is free Dispatchers Display is Real-Time Clear Agent is ready for next Passenger Tools OK

21 PAXTrack ® Copyrighted © 2008 DALGlobal Services, LLC ADHOC Passengers Click the Service Box Tools About PAXTrack Adhoc Service Pax Lookup Scan Location Settings

22 PAXTrack ® Copyrighted © 2008 DALGlobal Services, LLC ADHOC Passengers Add the Passenger Tools PickupDropoffService GetID

23 PAXTrack ® Copyrighted © 2008 DALGlobal Services, LLC ADHOC Passengers Fill In the Blanks Tools

24 PAXTrack ® Copyrighted © 2008 DALGlobal Services, LLC ADHOC Passengers Dispatch Notified Locator Number logged Record Filed Documented

25 PAXTrack ® Copyrighted © 2008 DALGlobal Services, LLC Airport Mapper ©

26 PAXTrack ® Copyrighted © 2008 DALGlobal Services, LLC Airport Mapper © Map of Airport Real-Time Display Passenger Requests Marriages between Passenger and Agents Outstanding Requests

27 PAXTrack ® Copyrighted © 2008 DALGlobal Services, LLC Airport Mapper © Legend

28 PAXTrack ® Copyrighted © 2008 DALGlobal Services, LLC Reports Available

29 PAXTrack ® Copyrighted © 2008 DALGlobal Services, LLC Contact: DALGlobal Services, LLC. P.O. Box 20706, Dept. 937 Atlanta, GA, USA 30320 01-404-715-4300


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