1. Day 1, Session 3 Preparing for Self-Service
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Day 1, Session 3 Preparing for Self-Service
© 2013 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

2. Session 3 Overview Planning and Building Your Templates
TechReady 16
7/5/2019
Session 3 Overview
Planning and Building Your Templates
VM Templates and Service Templates
Installing Your Applications
Runbook Automation
RBA best practices for cloud
Building a reliable provisioning workflow
Closing the Loop: ITSM integration, Notification
Provisioning Cloud Capacity
VMM capabilities for defining tenants and clouds 
© 2013 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

3. Planning and Building Your Templates
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7/5/2019
Planning and Building Your Templates
© 2013 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

4. Advanced Service Template Functionality
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Advanced Service Template Functionality
Service templates bring a number of advanced deployment capabilities
Generic Command Execution
SQL Profiles
Configurable Service Settings
Application Hosts
Custom Resources
© 2013 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

5. Generic Command Execution
Execute custom scripts within service instance VMs
Can specify run as account, script restart behavior, logging properties
Script parameters can leverage configurable service settings
Multiple entry points available
Application level
Pre/post install, pre/post uninstall, pre/post service, save/restore state
Application Profile level
Pre/post install, Pre/post uninstall
Pre/post install supports multiple, ordered scripts

6. SQL Profiles Used to deploy SQL Server to a virtual machine
SQL 2008 R2
SQL 2012
Requires a sysprepped SQL instance
Allows for SQL Server specialization during provisioning
Instance Name
Security mode
Protocol enablement
SA account password
Service account identities

7. Demo Creating a WebDeploy Package TechReady 16 7/5/2019
© 2013 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

8. Application Hosts Deploy applications to shared platform
Virtual machine
Standalone physical server
Physical cluster/farm
Application host types
SQL Server
Can only contain SQL .dacpac objects and SQL scripts
Web Server
Can only contain Web Deploy objects
Target server name can be a configurable service setting
Allows user to specify server at deployment time

9. Configurable Service Settings
Allows user to enter setting values during deployment
Denoted by nomenclature
Service setting properties
Mandatory
Encrypted
Default value
Several pre-defined service settings available such as
- Computer Name
- ID of the VM

10. Deployment Preview Deploy the service Deploy to Cloud
Settings to override

11. VMM Library VMM library can store the following types of resources:
File-based resources (including custom resources)
Templates and profiles
Equivalent objects
Private cloud libraries
Self-service user content
Stored virtual machines and services

12. Demo Deploy a Multi-tier Service Template TechReady 16 7/5/2019
© 2013 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

13. Runbook Automation TechReady 16 7/5/2019
© 2013 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

14. Powerful Out-of-Box Standard Activities
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Powerful Out-of-Box Standard Activities
Connect
Execute
Manage
Communicate
Connect to Web Services
Poll Internet Applications
Leverage existing integration methods
Cross Platform activities
Run system level tasks
Run Programs and Commands
Execute code from PowerShell, .Net, Jscript and VB.Net
Work with Databases
Set up Monitors and Schedules
Work with files and folders
Create multi-part Runbooks
Leverage decision trees
Merge Runbook execution paths and information
Compare results
Send Notifications
Integrate with
Publish results
© 2013 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

15. Integration with MS & 3rd Party Platforms
Integration packs from Microsoft
Active Directory Integration Pack
Windows Azure
Exchange Admin and User Ips
REST
System Center 2007 – 2012 SP1
HP iLO and OA
BladeLogic Operations Manager
HP Operations Manager
HP Service Manager
IBM Tivoli Netcool/OMNIbus
VMware vSphere
Free integration packs from the System Center community available on CodePlex.com

16. Demo Tour of the Orchestrator Consoles TechReady 16 7/5/2019
© 2013 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

17. Identify Best Candidate Processes for RBA
Microsoft Management Summit 2013
7/5/2019 5:27 AM
Identify Best Candidate Processes for RBA
There are several questions that should be answered before authoring begins:
Is Orchestrator the right tool for this task?
Is it technically feasible?
Development cost and effort?
Time to recoup investment
What ports and permissions will this use?
Closing the loop with ITSM integration
© 2013 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

18. Runbook Automation Reality Funnel
7/5/2019 5:27 AM
Runbook Automation Reality Funnel
Best candidates for runbook automation
Recovery Tasks
Incident Remediation
User Provisioning
Frequency of Use
Automation Effort
Exceptions / Variance
© 2013 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

19. Runbook Best Practices
TechEd 2013
7/5/2019 5:27 AM
Runbook Best Practices
Rename activities
Re-color links
Structure
Naming convention
Variables
No hard-coded values
Left to right
Functions as runbooks
Plan! Test! Test! Test!
Success
Warning / Critical
Unknown
© 2013 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

20. Demo Developing Runbooks to Best Practices in 5 Minutes TechReady 16
7/5/2019
Demo
Developing Runbooks to Best Practices in 5 Minutes
© 2013 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

21. Automation to Manage the Cloud Service Manager + Orchestrator
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Automation to Manage the Cloud Service Manager + Orchestrator
Why Service Manager + Orchestrator is Key:
Intuitive User Experience
Approval Workflow
Validation of User Input
Close the Loop with ITSM
Applies to both Private + Public (Hybrid) Cloud!
Patching
Service Manager
Orchestrator
PowerShell
Provisioning VM’s
Organization Process and Knowledge
Workflow Management
System Execution
People processes
Runbooks
Executing scripts
Deploying applications
Automated SLA-driven responses
Self-service
Reduce Cost
Reduce Time
Reduce Errors
© 2013 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

22. Demo Initiating Runbooks Externally TechReady 16 7/5/2019
© 2013 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

23. Provisioning Cloud Capacity
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Provisioning Cloud Capacity
Aka Configuring Clouds, User Roles, and Quotas
© 2013 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

24. Create the Private Cloud
Production
Development
Cloud Abstraction
Logical & Standardized
Data Center One
Data Center Two
Production
Development

25. Logically Group Your Resources into Clouds
1. Create clouds for specific needs
2. View deployed services and VMs
3. Overprovision across cloud resources 25

26. Connect to Physical Infrastructure Components
1. Aggregate capacity of underlying resources
2. Choose your logical network abstractions
3. Choose the types of storage available 26

27. Control the Amount of Cloud Resources
1. Place limits around physical resources consumed by cloud
2. Dynamically adjust resource limits as needs change 27

28. Control the Types of VMs for Self-Service Users
1. Set constraints and limits around VMs with capability profiles
2. Attach to clouds to control usage 28

29. Delegating Access to Private Cloud Capacity
Delegated Capacity
Development
Production
Cloud Abstraction
Data Center One
Data Center Two
Production
Development

30. Role-Based Access Self-Service User Administrator Delegated
Application Owner
Clouds only
Revocable actions
Quota controlled
Administrator
Delegated
Administrator
Infrastructure Administrator
Infrastructure Administrator
Entire system
Can take any action
Host groups and clouds
Can take any action at that level
Read-Only Administrator
Infrastructure Operations
Host groups and clouds
No actions 30

31. Assign Actions to User Roles
1. Create custom roles
2. Choose actions and change actions dynamically as needed
Note: Uses Active Directory users and groups 31

32. Assign Quota Capacity
1. Ability to set quota at the “all members combined” level
2. Ability to set quota at the “individual member” level
For Example:
50 VM limit for all members of user role
10 VM limit per individual member 32

33. Demo Provisioning Access for a Self-Service User Role TechReady 16
7/5/2019
Demo
Provisioning Access for a Self-Service User Role
© 2013 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

34. Module Summary In this module, you learned about:
TechReady 16
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Module Summary
In this module, you learned about:
Planning and Building Your Templates
VM Templates and Service Templates
Installing Your Applications
Runbook Automation
RBA best practices for cloud
Building a reliable provisioning workflow
Closing the Loop: ITSM integration, Notification
Provisioning Cloud Capacity
VMM capabilities for defining tenants and clouds
© 2013 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

35. TechReady 16
7/5/2019
© 2013 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.