1. Walnut Creek’s ____ Initiative
Case Study: Employee Engagement

2. Problem: The City Manager wants to improve moral...
Pause here to get ideas

3. How did we get here?:
We were coming off the 2008 recession-
and the labor groups were feeling it at the table. Two bargaining cycles of take aways
Shrinking operating budgets → layoffs
Employees feeling we went from “employer of choice” to “mediocre”

4. ON TOP OF ALL THAT: Scandal that rocked the organization
Actual headlines

5. Moral was anecdotally low :(

6. What do you do? How do you approach?
What would you do?
How would you approach?

7. Our Approach

8. What was our vision? Practicality Inclusivity
Giving latitude to have employees create it!
What was our vision?

9. How we rolled out 22 meetings with different stakeholders
Created Core CARE Team
CARE Critique Team
Listening to Employees vs. Telling Them!

10. What was important to Employees?
Career Development
Health and Wellness
Community Engagement
What was important to Employees?
Opportunity. Connection. Balance
Branding was important!

11. Results are in...

12. Increase in engagement in the first year of roll out.
23%
Increase in engagement in the first year of roll out.
Maintenance of engagement after first year; looking at 4th survey in 2019

14. https://youtu.be/fPE6xjZSnN8
Timing- 4:56

15. Questions?
Make this the question slide

16. Thank you!