1. Gold Country Computer Learning Center Netiquette Manners for a Hi Tech World Don Tweedie

2. Gold Country Computer Learning Center Netiquette Don Tweedie October 2006 1 Items to Ponder Dont use all caps Using all caps is considered shouting and their use should be held to a minimum and only for emphasis.

3. Gold Country Computer Learning Center Netiquette Don Tweedie October 2006 2 Items to Ponder Always have a subject line Most e-mail programs require this. If you use terms such as 'Hi, Help, Please respond, some mail servers will flag message as spam and delete it. And remember, dont open mail without a subject.

4. Gold Country Computer Learning Center Netiquette Don Tweedie October 2006 3 Items to Ponder Fancy Fonts and Backgrounds, NO! The font you selected may not be available at the receiving end so a default will be selected Stationery is pretty but is it worth the recipients time? Think of the bandwidth. Have pity on the person using a dialup service. Another thing is that the recipient may have their mail server set to only show text.

5. Gold Country Computer Learning Center Netiquette Don Tweedie October 2006 4 Items to Ponder

6. Gold Country Computer Learning Center Netiquette Don Tweedie October 2006 5 Items to Ponder Indiscriminate forwarding Forward is easy to use, but do the recipients really need to know? If the answer is No, dont. If the answer is maybe, think twice before hitting the Send key. Too much information is dangerous.

7. Gold Country Computer Learning Center Netiquette Don Tweedie October 2006 6 Items to Ponder Necessary to send to group ? Be careful when you send to more than one at a time. Using CC will result in showing all addresses in the header. Header with complete addresses can be accessed by the individual recipients.

8. Gold Country Computer Learning Center Netiquette Don Tweedie October 2006 7 Items to Ponder Necessary to send to group ? CC

9. Gold Country Computer Learning Center Netiquette Don Tweedie October 2006 8 Items to Ponder Necessary to send to group ? Another example with multiple TOs

10. Gold Country Computer Learning Center Netiquette Don Tweedie October 2006 9 Items to Ponder Necessary to send to group ? Learn to use BCC (blind copy). Each recipient will see only their address. Put your name in the TO box or this will not work.

11. Gold Country Computer Learning Center Netiquette Don Tweedie October 2006 10 Items to Ponder Necessary to send to group ? BCC

12. Gold Country Computer Learning Center Netiquette Don Tweedie October 2006 11 Items to Ponder Necessary to send to group ? BCC

13. Gold Country Computer Learning Center Netiquette Don Tweedie October 2006 12 Items to Ponder Never give out phone numbers or personal information Never give out personal contact information of others. If you forward without doing some deleting you will be sending the previous addressees info. This holds true for most of things we forward. Edit out personal info, remember the header of the message has the address info.

14. Gold Country Computer Learning Center Netiquette Don Tweedie October 2006 13 Items to Ponder If you receive a nasty e-mail - do not respond immediately Cool down – think it over – perhaps you didnt understand what was said. If you don't have something constructive to say -- just hit delete If you answer in the same vein, things will quickly escalate resulting in what is called a Flame War

15. Gold Country Computer Learning Center Netiquette Don Tweedie October 2006 14 Items to Ponder Keep in mind that all e-mail is considered to be copyrighted by the original author Don't copy or quote without permission. The writer does not expect his words to show up on someone else's screen. This also holds true for the internet.

16. Gold Country Computer Learning Center Netiquette Don Tweedie October 2006 15 Items to Ponder Always minimize, compress or "zip" large files before sending Not everyone has high speed internet access Compress anything over 100 Kb. Pictures are the biggest offenders. Besides, my mail box has a limited size, if it doesn't fit, when its full I I don't get more.

17. Gold Country Computer Learning Center Netiquette Don Tweedie October 2006 16 Items to Ponder Always minimize, compress or "zip" large files before sending Learn how to compress and extract files using XP 1. Right click large file (opens context menu) 2. Left click Send to... 3. Left click Compressed (zipped) Folder 4. To extract, right click *.zip (opens context menu) 5. Left click Extract All... 6. Follow the self explanatory Wizard to extract file.

18. Gold Country Computer Learning Center Netiquette Don Tweedie October 2006 17 Items to Ponder Do not forward virus warnings Virus warnings received from others are generally always hoaxes. An exception would be if you discovered that your system inadvertently had a virus which was sent to someone else. In this case, tell them. Virus notification should be left to Microsoft and other Antivirus firms such as Norton, MacAfee and AVG.

19. Gold Country Computer Learning Center Netiquette Don Tweedie October 2006 18 Items to Ponder There is no such thing as private when you send E-Mail Would you write it on a postcard and leave it on the counter for the mail boy to pickup and deliver to the post office?

20. Gold Country Computer Learning Center Netiquette Don Tweedie October 2006 19 Items to Ponder Finally! No more rambling Realize you will always be on a learning curve. Information discussed here is from an e-book written by Judith Kallos NetMatters.com Full text available for download at www.netmanners.com/eeebook/email-etiquette.exe