1. Strategies for Information Management
Chapter 9
Strategies for Information Management

2. Agenda Characteristics of information
Objectives of information management
Information resource management (IRM)

3. Characteristics of Information
Accuracy
Low cost
Accessibility
Stability
Safety
Timeliness
Flexibility
Relevance
User friendly
Availability
Others?

4. Objectives of Information Management
Improve efficiency and effectiveness of information processes
Provide quality information to the business

5. Improve Information Process
Integrated infrastructure and architecture of information
Good data dictionary & information resource dictionary system (IRDS)
High level languages
Database, data warehouse, & data mining
Policy & procedure for data collecting, storing, transmitting, disseminating, updating, archiving, & depleting

6. Quality Information
Delivering value information to the business for making the right decisions
Improving the effectiveness of processes and their outcomes
Providing timely and focused performance information
Improving the productivity and effectiveness of the management and staff

7. Information Resource Management (IRM) - I
Objective: identifying , acquiring , and managing the information resources needed to satisfy information needs
Organization: chief information officer (CIO) and information system department

8. Information Resource Management (IRM) - II
Information resources
IS infrastructure (hardware, software, network, & data)
Information and knowledge
Proprietary information technology
Technical skills of the IT staff
End users
Business managers
Business processes

9. Information Resource Management (IRM) - III
Functions
Staffing: in house or outsourcing
Organizing
Purchasing: hardware & software
Controlling: data, information, hardware & software
Security

10. Points to Remember Characteristics of information
Objectives of information management
Information resource management (IRM)