1. Inhealthcare Putting patients at the core of Digital Health
Richard Quine - Inhealthcare
Huw Jones – ADI - Health
An InTechnology Company

2. Patient at the core of Digital Health
Supporting principles
Key themes to ensure successful engagement with patients
How do we avoid ‘technology led’ projects
How do we capture these principles in digital health architecture
What does a complete system architecture look like
An example – Painsense
How we built a successful solution

3. Principles supporting the Patient at the core of Digital Health
Recognise different factors that affect individual patients
Choice of channels
Levels of accessibility
Cognitive ability
Access to evidence based practice
Content
Same rigorously approved content formatted in different ways
Engagement with clinicians
Outputs of the digital health service integrate with clinical records
‘no decision without me’ can be supported by remote care

4. Digital Health Infrastructure
Internet
Clinician
Patient GP
Systems
Readings
Digital Pathway Engine
Readings
API
Open API
Text
Interactive Phone Call
IH App
BPro
Hospital systems
SMSP
Care Home Portal
Patient Portal
111
NHS Spine

5. PainSense Process Understand value to each stakeholder
Transformation first – changed pathways – clinical and administrative
Changed culture – training programmes, learning from the innovators
User led design – patients, clinicians and administrators
Analytics enabled – built in reporting of activity and outcomes
Prototyping – PDSA, innovation led design processes
Interoperability – EMIS, SYSTMOne integration with a platform to enable wider integration
Strong IG – N3, HSCIC approved provider of SCR
Commercialisation planning