1. Lincolnshire Care Portal David Smith MSc, MBCS CITP (STP Lead Officer for ICT) Liz Jones (STP Project Manager for ICT)
Care Portal Youtube

2. What Is It?
The Care Portal is a view into an integrated care record for the patient
It brings together selected patient data from multiple systems
It can notify users when relevant patient events occur
It provides secure communication between care providers to support integrated patient care

3. What are the benefits? Improved clinical decision making
Improved patient management though the use of portal notifications
Improved quality of care
Improved patient experience
Improved cost effectiveness through reduced duplication
Increased time to care through reduction in administrative burden

4. SystemOne
/TPP GP
Social Care System
MOSAIC
TeleHealth/TeleCare
Monitoring Platform
Summary Care Record
Clinician
Social Care Worker
Patient
Electronic Master Patient Index
EMISWeb GP
Community
Health
Mental Health
EPR
Acute
Departmental
Systems
Anonymised Clinical Data Repository
Note: the systems detailed are for illustration and can easily be expanded.
Authentication
Security
Audit Logs
Complete Record
Charts
Document Viewer
Professional View
Appointments
Messages
Patient View
Health Links
Integrated Care Record
Aggregated on demand Consent Management
Real Time Analytics
Population Health Research Reporting
Care Plans
End of Life Long Term Conditions
Now
Now scoping
Notifications
Ambulance
Future modules

5. Sector
Systems
Status
ULHT
Patient Administration System, Radiology reports,
Lab test results, Electronic Discharge Documents & Outpatient Letters
LIVE
Spine Mini Services
Summary Care Record
Patient Demographic Service
Child Protection Information Sharing
In progress (LIVE May/Jun 18)
LPFT
Patient Administration System & Psychological Therapies System
End of Life Care
Electronic end of life care plans
In progress (LIVE Jun 18)
Lincs County Council
Adult Social Care System
Primary Care
TPP SystmOne/EMIS
On hold pending national GP Connect programme – NHS Digital have not provided updated timescales
LCHS
TPP SystmOne Community
On hold pending national Care Connect programme – exploring alternatives over Apr/May 18
Community
Lab test results
Tertiary Sites
North Lincs & Goole/Peterborough & Stamford
Scoping
Maternity System
Scoping (estimate LIVE by Sept 18)
Inpatient Observations System
EMAS
Electronic Patient Record

6. What does it look like? Patient Record

7. Access & Audit Role Based Access Legitimate Relationships
Sealed Off Data
Auditing Capability

8. Where are we deploying the Portal?
First phase:
ULHT – acute care
LPFT – mental health
LCHS – community health
GPs – primary care
LCC – adult social care
St Barnabas – palliative care
Future Phases:
Care Homes
EMAS
Pharmacy
Other LCC departments, eg Children’s Services
Fire & Rescue

9. LPFT Staff Feedback
The Portal “enables us to see whether our patients have been admitted [to ULHT] and what outpatients appts they are having. This is helpful when trying to contact our psycho-oncology patients with appointments.”
Assistant Psychologist
“I’ve found it really helpful in terms of finding out about previous and future outpatient appointments at ULHT which has helped me to ensure that appointments are kept and facilitated.”
Physical Healthcare Practitioner

10. LPFT Staff Feedback
“It was useful in finding out whether the patient had been referred to ULHT, whether they were seen and sometimes the outcome of that appointment, ie follow on, discharge etc. …it was useful when we had formulations for the MDT being able to find out whether xrays had been completed and the outcome of these, especially for the Physios.”  
Qualified Practitioner, Lincs West Learning Disability Team
“I was asked to get a chronology of attendances. We were led to believe the patient had multiple attendances for self injurious behaviour, when it was in fact for a gastro problem. This obviously had a massive impact upon the work we were doing and changed our planned course of care. Therefore, without access to the system we wouldn’t have been as informed.”
Qualified Practitioner, Lincs West Learning Disability Team

11. Patient Portal

14. Questions