1. Practice Exercise: Action 4
Using the Self-Assessment Guide:
What practices do you currently have in place for Action 4.1: On-going Communication or would you like to try?
What practices do you currently have in place for Action 4.2: Engaging Residents and Families or would you like to try?
What practices do you currently have in place for Action 4.3: Communication Following an Unexpected Harm Event or would you like to try?
What ideas do you have to get started with these actions or strengthen your practices?