1. SmarterReturn unifies your returns processes and data, turning returns into customer repurchases while gaining vital insights to prevent returns and maximise revenue.
Why do customers use SmarterReturn?
Valuable insights
Streamlined process and communication between staff, couriers and customers.
Great customer service.
Returns turned into repurchases and new opportunities.
What is SmarterReturn?
Customers expect a fast and reliable service when they return a product. SmarterReturn manages your entire returns process. Allow customers to register a return, inspect the returned products, authorize, ship and recover the value of the products using insightful data from your reports. Easy, flexible and scalable returns.
Data Driven Business Intelligence
Better customer service and communication
Flexibility and multi-site functionality
Monitor trends and product performance with frequent reporting.
Use valuable insights to improve product development and manufacturing.
Charts and dashboards of insights.
Better customer communication throughout the returns process.
A unified and accurate data record for you and your customers.
A complete toolset for your customer service agents.
Multi sites and locations available.
Customise your return processes per site.
Customise user interfaces and reporting for ease of use and a personalised experience.
Turn returns into repurchases
Turn return service into customer satisfaction
An easy to use central platform for your agents
“SmarterReturn has led to the digital transformation of our business processes. We now have increased automation of the different aspects of our returns process which has led to better productivity, valued insights from reports and reduced loss in revenue from returns.”
Anish Chotai, Finance Director, Ansell Lighting
© 2017 Leaf