1. Unit 1 Fundamentals of IT
LO4 – Understand employability and communication skills used in an IT environment
4.1 – Communication Skills
4.2 – Communication Technology

2. Starter What type of leader are you?
Write a summary of your results to explain what type of leader you are.

3. Objectives Understand and know about different personal attributes.
You should understand the importance of these attributes for certain job roles and why they are valued by an employer.
Self Motivation
Leadership
Respect
Dependability
Punctuality
Problem Solving
Determination
Independence
Time Management
Team Working
Written Numerical and Verbal Skills
Planning and Organisation Skills

4. Decisiveness
This attribute means the ability to make appropriate decisions in a timely manner. Normally this will be to protect the organisation or the individual.
It can draw heavily on past experiences to influence how these decision are implemented.
When making decision you do not want to be too hasty and make the incorrect decision but you also don’t want to be fearful and not make a decision at all.
You need to be able to have self confidence in order to make these important decisions.

5. Punctuality
This means that you can be counted on and are reliable. Shows that you demonstrate responsibility and dedication towards your jobs.
Punctuality can involve turning up on time and ensuring you meet deadlines.

6. Self-Motivation
This is the force that drives you to complete things and meet goals.
It can involve the following things:
Setting aspirational but realistic goals
Taking the correct levels of risk
Seek feedback on how to improve
Commitment to personal goals as well as the organisations goals
Having resilience

7. Leadership
This is having the ability to lead a group of people or an organisation.
Leadership skills are a critical management skill.
You must be able to motivate a group of people towards a common goal and leaders should know their group weaknesses and plus points.
Good leaders need to be able to be flexible and adapt to any situation or change in circumstances.

8. Respect
A feeling of admiration for people prompted by their abilities, qualities and achievements.
In an organisation respect is important because employees should be able to respect all their co-workers and be sensitive to other people’s key qualities.

9. Dependability
This is when you can depend or rely on an person to complete something or do something.
It can normally be linked to how honest and trustworthy that person is.
It can involve a lot of areas:
Being on time if not early
Meeting deadlines in good time
Supporting peers and colleagues

10. Problem Solving
This is having the ability to solve problems and overcome obstacles or difficulties by finding a solution to resolve the issue.
Below are 10 characteristics that could make someone a good problem solver
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11. Determination
Is closely associated with being resilient and it is having the ability to bounce back from setbacks and shows you are willing to not give up.
People who are determined are normally those who are proactive.
They are those people who work hard and even go the extra mile.
Organisations want determined people as they know they will be good at the job at hand and enjoy their work so will be a valuable asset to the organisation.

12. Independence The ability of doing things yourself.
This means that they are not needed to be told what to do and can show some initiative to complete the jobs at hand.
There should be some element of checking or consulting before completing something and what is expected.
Employees who are independent show that they have a good level of common sense and are flexible in order to meet the expectations of they organisation.

13. Time Management
The ability to manage the time available in a way that is productive and effective.
It can be used maximise efficiency within the organisation
If time management is poor then the jobs completed will not be good enough and organisation may become unhappy of their progress.
Good time management can also include being able to prioritise certain jobs and tasks over those that are least important.

14. Team Working
A lot of work needed to be completed within organisations is with other people and in small groups.
It is important to have good team working skills in order to produce outcomes towards a common goal.
Working within a team can sometimes mean that jobs can be completed easier and can draw on the expertise of the individuals. Each person can have a role to play in order to meet goals and deadlines.
Team working requires good communication skills in order manage jobs and task, as well as updating on progress and issues.

15. Written Numerical and Verbal Skills
Having skills in numeracy, written literacy and verbal skills are important in order to complete certain tasks.
Written and verbal communication skills are fundamental to many jobs.
This isn't just about being able to speak and write clear English.
It is about understanding how to convey information effectively for the target audience.
The target audience can be a client, a blog reader, an employer, a customer - each requires a different communication approach.

16. Planning and organisation skills
Accurately estimate time and effort required to complete a task.
Identify and organise systems and required resources.
Organise personal time to carry out responsibilities.
Maintain adequate preparation time for scheduled meetings/deadlines.
Develop schedules and timetables with clear, specific milestones and deadlines.
Establish how to measure results and milestones for self.
Prioritising
Identify critical tasks.
Arrange tasks in a logical order.
Establish priorities systematically, differentiating between urgent, important, and unimportant tasks.
Use a "to do" list, task plan, or similar planning devices to note action plans, deadlines, etc.
Monitor & adjust priorities and/or eliminate tasks on an on-going basis.

17. Task
Using some research can you complete the following table in your notes for the different job roles.
Must include a meaning of the attribute and the possible role types

18. Activity
Using the above link pick 3 different job roles that interest you for the future.
Produce an information document that:
Explains the job
Explains the personal attributes that are needed to be successful in the job
Explain how you own personal attributes would fit in
Explain what attributes you would need to improve.