1. Small Business Server 2003 Technical Overview Part 1
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Hello and welcome to this Microsoft TechNet session on Small Business Server 2003 Part 1. My name is {insert name}.
Slide Transition: Here is what we will cover.
Additional Information:

2. What We Will Cover: Server Management Internet Connection and E-mail
Remote Access and Security
Remote Web Workspace
Slide Title: What We Will Cover
Keywords: Small Business Server, management, Exchange 2003, Outlook 2003, Windows SharePoint Services, Internet connection, , remote access, security, Remote Web Workplace
Key Message: Session Outline
Slide Builds: 0
Slide Script: Today’s topics include managing the Small Business Server (SBS), features in the Exchange Server component and Outlook 2003, Windows SharePoint Services, Internet connection and , remote access and security, and the Remote Web Workplace.
Slide Transition: To get the most out of this session, you should meet these prerequisites..
Additional Information: You can find more information at

3. Prerequisite Knowledge
Familiarity supporting Windows Server™ operating systems
Experience implementing and supporting Microsoft Small Business Server
Experience supporting end users
Slide Title: >Prerequisite Knowledge
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Key Message: Prerequisite Knowledge
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Slide Script: This knowledge and experience will allow you to get the most out of this session:
Familiarity supporting Windows Server operating systems
Experience implementing and supporting Microsoft Small Business Server
Experience supporting end users
This is a 200-Level session.
Slide Transition: Next is the session’s agenda.
Additional Information: Training and events are found at
Level 200

4. Agenda Small Business Server (SBS) 2003 Management
ISA and Internet Security
Remote Access
Slide Title: Agenda
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Key Message:
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Today’s agenda:
First we will look at the management tools that you can use in Small Business Server Then we will look at Internet security and acceleration in SBS Finally we will look at the remote access capabilities in SBS 2003.
The first agenda item is Small Business Server 2003 Management.
Slide Transition: Here is a brief introduction to the benefits SBS 2003 delivers.
Additional Information:

5. SBS 2003 Management Small Business Server Goals
Protect vital information
Increase worker productivity
Expand customer communication
Open communication channels
Create business Web sites
Fast deployment
Better support options
Slide Title: Small Business Server Goals
Keywords:
Key Message: Small Business Server overview
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[BUILD 1] Business information is protected in many ways by SBS For example, the Backup Wizard ensures that all your data is backed up on a regular schedule.
[BUILD 2] SBS 2003 delivers a stable, capable infrastructure that supports mobile computing and, combined with information management and collaboration tools, allows more work to get done.
[BUILD 3] Robust messaging, the ability to create effective business Web sites, and the use of security-enhanced, reliable communication tools foster more positive customer relationships.
[BUILD 4] On the IT side, businesses appreciate the solid, rapid deployment method for SBS 2003, which saves time and money. Ongoing management of the small business network is also streamlined through remote administration and through the monitoring and reporting tools.
[BUILD 5] Whether IT staff is in-house or off-site, SBS allows more services and better support. Built-in tools support robust remote management, monitoring, and reporting. Use the built-in Help Desk application in Microsoft Windows SharePoint™ Services to help resolve problems with the information system.
Slide Transition: Two different versions of SBS 2003 are available.
Additional Information: Top 10 Reasons to Use Windows Small Business Server

6. SBS 2003 Management Standard and Premium Editions
Technology
Standard
Premium
Exchange Server component
Outlook® 2003
WSS Business Intranet
RRAS
Mobile User/Device Support
Remote Web Workplace
Shared Network Resources
Backup and Restore
Task-Based Management
ISA Server 2000
SQL Server 2000
FrontPage® 2003
Slide Title: Standard and Premium Editions
Keywords: Standard Edition, Exchange Server 2003, Exchange Server, Outlook Web Access, OWA, routing and remote access, RRAS, SharePoint Services, WSS, Remote Web Workplace, Outlook Mobile Access, OMA
Key Message: Features in Standard Edition
Slide Builds: 7
Slide Script: To better meet the variation in a larger population of small businesses, SBS 2003 is now available in two editions: Standard and Premium. The Standard Edition provides great features for small businesses, such as:
[BUILD1] The Exchange Server component provides a messaging solution for Internet and intranet . Exchange integrates with Outlook 2003 for scheduling meetings or online conferences. In addition, the Exchange Server component provides users with remote Web access to , scheduling, and contacts through Outlook Web Access (OWA).
Coworkers can share information in a collaborative environment with the preconfigured internal Web site based on Windows SharePoint Services provided in SBS This site includes shared document libraries, announcements, events, and links.
Routing and remote access helps support access to necessary resources and, at the same time, allows the server to act as the firewall, thereby protecting the point of contact between your internal network and the Internet. This also enables remote and roaming users to connect to the company intranet as well as to SBS to access files and resources.
The Remote Web Workplace is a dynamically created Web site that provides a single, consolidated entry point for remote users to access SBS 2003 features. It empowers external users by providing one place from which SBS 2003 features, OWA, and the user’s desktop can be accessed from outside the network firewall.
The SBS 2003 mobility feature is built upon the Exchange Server 2003 Outlook mobile access feature. Users with smart devices, such as PDAs and smart phones, can connect to SBS to read mail and utilize other productivity features.
New task-based administrator consoles make it easy to grant access to network resources, such as the intranet, shared files, and printers, and to create home folders on the server to store users’ files.
The SBS 2003 backup solution was created as a direct result of feedback from customers and technology providers. This solution is designed to help customers back up their servers more easily and successfully and to guide them through the restore process, thus ensuring the success of their backup strategy

7. SBS 2003 Management Hardware Requirements
Processor Minimum
Processor Recommended
Memory Minimum
Memory Recommended
Disk Space
Standard
300 MHz
550 MHz
256 MB
384 MB
4+ GB
Premium
300 MHz
550 MHz
256 MB
521 MB
5+ GB
Slide Title: Hardware Requirements
Keywords: hardware requirements, processor, memory, RAM, hard disk
Key Message: Hardware Requirements
Slide Builds: 3
Slide Script:
[BUILD1] The hardware requirements for SBS 2003 Standard and Premium Editions are:
[BUILD2] For Standard Edition, the processor must be, at minimum, a 300-MHz Intel Pentium/Celeron family, AMD K6/Athlon/Duron family, or compatible processor. The recommended CPU is at least a 550-MHz equivalent. SBS 2003 supports up to two CPUs on one server.
256 MB of memory is required, but at least 384 MB is recommended. Four GB of available hard disk space is needed, with additional space required for applications.
[BUILD3] For Premium Edition, the processor requirements are the same, but the recommended memory is at least 512 MB. 5 GB of available hard disk space is needed, with additional space required for applications. If you are upgrading from SBS 2000, 2 GB of additional free space is required.
Slide Transition: SBS leverages new features from Windows Server 2003.
Additional Information: For more information, see Appendix A of the Getting Started guide:

8. SBS 2003 Management Windows Server 2003 Technologies
Improved security
Remote management
File system improvements
Offline folders
EFS
Command-line disk tools
Easier-to-manage permissions
Internet Information Services (IIS) 6.0
Slide Title: Windows Server 2003 Technology
Keywords: server management, remote management, EFS, NTFS
Key Message: New Features in SBS 2003
Slide Builds: 3
Slide Script:
[BUILD1] Windows Server 2003, the foundation operating system of SBS, was designed to be secure. It’s built on a secure architecture, adds new security features, and reduces the number of vulnerabilities. Unused services and features are turned off by default to reduce the “surface area” available for attack. Services and components that aren’t running can’t effectively be attacked. Additional security improvements include the following changes from previous versions:
Default settings for ACLs and policies have been strengthened.
Default share permissions are read.
“Anonymous” is no longer a member of the Everyone group.
Lower privileged accounts have been created for Web access, including the Network Service and Local Service accounts.
[BUILD2] The remote management of client computers running Windows XP Professional is now available, allowing an administrator to remotely show an end user how to perform a task or how to troubleshoot a problem.
[BUILD3] The file system is improved as well. Offline folders can be encrypted using Encrypting File System (EFS). EFS has also been improved. Users can now authorize other users to access encrypted files. Encrypted files can be stored in web folders (they are encrypted and decrypted at the client). New command-line tools allow administrators to automate disk defragmentation and disk partitioning, to mount volumes, and to perform most other disk-related tasks. Permissions are now easier to manage. Properties of folders and files on NTFS volumes include an effective Permissions tab, which calculates the effective combined NTFS permissions for users, making it easier to resolve permissions issues.

9. SBS 2003 Management Shadow Copies
Point-in-time, read-only copy of data
Virtual Shadow Copy Service (VSS)
Enables shadow copies of shared folders
Users have access to shadow copies to:
Restore accidentally deleted files
Recover previous versions of files
Compare document versions
Reduces administration
Users can restore their own files
Slide Title: Windows Server 2003 Shadow Copy
Keywords: virtual shadow copy, shadow copy, VSS
Key Message: Shadow copies are supported by the Shadow Copy Service.
Slide Builds: 3
Slide Script:
[BUILD1] Shadow copies are a point-in-time copy of data. The copy is read-only and cannot be edited. They are designed to provide enhanced backup and restore capabilities, as well as to make APIs available to applications.
[BUILD2] Virtual Shadow Copy Service (VSS) coordinates shadow copies for NTFS volumes and applications and makes APIs available to applications such as Open File Backup in Windows Server 2003.
[BUILD3] Shadow copies of shared folders are also available. Shadow copies are enabled on a per-volume basis, not for individual shares. You can use mounted volumes to work around this limitation. When you enable shadow copies, you should configure their location. This is where the snapshot backups are stored. It’s recommended that the backups be placed on a different volume both for performance and fault tolerance. You should also configure limits for shadow copy backup size based on the amount of disk space available. The default is 10 percent of volume being copied, with a 100 MB minimum. If the limit is reached, the oldest copy is deleted. You will also configure a schedule of when new shadow copy backups will be made. This creates a new Task Scheduler task.
[BUILD4] Users have access to shadow copies. They can open and view the read-only backups by viewing previous versions of shares. This requires a Windows XP or Windows Server 2003 client. Users can restore accidentally deleted files, recover previous versions of files, and compare document versions.
[BUILD5] This reduces administration. Users can restore their own files without having to call the administrator to have the files restored.

10. SBS 2003 Management Management Consoles
Server Management
Tools grouped by task
Advanced management area and console tree are available
Server Management for Power Users
Advanced Management area and console tree are hidden
Some tasks are not available
Slide Title: Management Consoles
Keywords: Management console, Server Management console, Server Management for Power Users
Key Message: Compare Management Consoles
Slide Builds: 2
Slide Script: To simplify the job of managing the server, SBS 2003 provides two management consoles with an assortment of preinstalled tools. Both these consoles group administrative tools by task rather than by function, which is new in SBS 2003.
[BUILD1] Server management is designed for people who have full responsibility for managing the server. It contains the necessary management components and tools for routine management, including:
Users. The Users task pad includes wizards for adding single and multiple users, changing permissions, configuring password policies, and configuring document redirection.
Other task pads in basic server management include Computers, Licensing, Internal Web Site, Internet and , Monitoring and Reporting, Backup, and Information Center.
Server Management also includes an Advanced Management area and console tree that access less-frequently used tools.
Advanced Management accesses Microsoft Management Console (MMC)-based tools, including Active Directory Users and Computers, Group Policy Management, Terminal Services Configuration, IIS, and more.
[BUILD2] Server Management for Power Users is designed for individuals who have been delegated responsibility for providing a limited amount of management support to the server administrator. Task pads here are limited to Users, Computers, Groups, Printers and Fax Printers, Internal Web Site, and Shared Folders. To access this console, users must be members of the Domain Power Users security group. The Advanced Management area and console tree are hidden.

11. SBS 2003 Management Administrator Tasks
Slide Title: Administrator Tasks
Keywords: Management console, Server Management console, Microsoft Management Console, MMC, Advanced Management
Key Message: Management options available to domain administrators.
Slide Builds: 4
Slide Script:
[BUILD1] Here is the Server Management console. As a domain administrator, you can choose to use:
[BUILD2] The simplified wizard-based management tools shown in the right pane. These are a logical grouping of basic server management tasks.
[BUILD3] In the console tree, you can select a number of standard management tasks.
[BUILD4] You can also use the full set of MMC-based management tools. These are accessed by expanding the Advanced Management area in the bottom of the left-hand pane.
Slide Transition: Compare this to the Server Management for Power Users console.
Additional Information: Chapter 4 - Administering and Monitoring Your Server:

12. SBS 2003 Management Power User Tasks
Slide Title: Power User Tasks
Keywords: Server Management, Server Management for Power Users
Key Message: Features of Server Management for Power Users
Slide Builds: 0
Slide Script: The Server Management for Power User console allows basic management tasks, such as adding users and groups, resetting passwords, or clearing printer queues. The console tree is hidden, preventing users from accessing advanced management features that require administrator permissions. Inside the task groups some tasks available to administrators are not available. For example, the deletion of some objects, such as users or computers, is not available to power users.
Slide Transition: Now on to the demonstration.
Additional Information: Chapter 4 - Administering and Monitoring Your Server:

13. demonstration SBS 2003 Management Monitoring Backup and Restore
Server Management Console
Monitoring
Backup and Restore
Remote Assistance Server
Management for Power Users Console
Slide Title: Demonstration: SBS 2003 Management
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Key Message: .
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Slide Transition: Now let’s look at the next agenda item.
Additional Information:

14. Agenda Small Business Server 2003 Management ISA and Internet Security
Remote Access
Slide Title: Agenda
Keywords:
Key Message:
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Slide Script:
The next item is ISA and Internet Security.
Slide Transition: Let’s look at network firewalls and what they do to secure your network.
Additional Information:

15. ISA and Internet Security Firewalls
Protects resources on your network
Connects to the Internet and your private network
Analyzes and screens network traffic
Inbound or outbound
Allows only specific traffic in or out
Acts as a proxy for internal services
Windows® XP and later includes ICF
Slide Title: Firewalls
Keywords: firewall, packet filer, Internet Connection Firewall, ICF
Key Message: This is a firewall overview.
Slide Builds: 5
Slide Script:
[BUILD1] A firewall is a set of related programs that protects the resources of a private network from users from other networks (such as the Internet). A firewall is usually installed in a specially designated hardware or a computer separate from the rest of the network so that no incoming request can get directly to resources on the private network.
[BUILD2] A firewall has two or more network interfaces and sits between the private network and the Internet. One of the interfaces generally connects directly to the Internet, while the other(s) connect to the private network.
[BUILD3] Firewalls prevent outsiders from accessing resources and data on the internal network. Administrators control what resources can be accessed from the Internet and what type of network traffic (inbound and outbound) is allowed to pass through the firewall. Basically, a firewall examines each network packet against access rules defined by the network or the firewall administrator to determine whether to forward it toward its destination. If a packet matches a rule, the rule is then applied and the packet is either forwarded or denied at the firewall. If there are no rules that match the packet, then it is generally discarded, since you should always have a “deny all” rule that executes last, meaning any unknown traffic will be blocked.
For example, you may have a rule for HTTP traffic destined for your domain’s Web server. When an external request comes in, the firewall will examine the packets and then forward them to your internal Web server behind the firewall, allowing public persons to browse to that Web site.
[BUILD4] A firewall also includes or works with a proxy server that makes network requests on behalf of workstations on the private network. A proxy server retrieves information on behalf of internal clients, protecting them from direct exposure to the Internet, and also caches frequently requested sites (which improves browsing performance).

16. ISA and Internet Security SBS Firewall vs. ISA Server
Internet Connection Firewall (ICF)
Static packet filtering
ISA Server
Static and dynamic packet filtering
Circuit-level filtering
Application-layer filtering
Integrated intrusion detection
High-performance web cache
Active caching
Slide Title: SBS Firewall vs. ISA Firewall
Keywords: firewall, Internet Connection Firewall, ICF, ISA Server, Web cache, active caching
Key Message: Compare features SBS Firewall and ISA Firewall.
Slide Builds: 2
Slide Script:
[BUILD1] ICF is considered a stateful firewall. ICF keeps a table of all communications that have originated from the ICF computer. ICF allows inbound Internet traffic to reach the computers in your network only when there’s a matching entry in the table that shows that the communication exchange originated from your computer or private network.
To thwart common hacking attempts (such as port scanning), the firewall drops communications that originate from the Internet. Rather than sending you notifications, ICF creates a security log to track this activity.
If you want to enable Internet users to communicate with your computer (as you might if you’re running a Web server or using a popular peer-to-peer program), you can configure ICF to allow communications to specified ports.
[BUILD2]
The packet-filtering capability of ISA Server enables the administrator to control the flow of IP packets to and from ISA Server. When packet filtering is enabled, ISA Server drops all packets on the external interface unless they’re explicitly allowed, either statically, by IP packet filters, or dynamically, by access policy or publishing rules. Dynamic packet filters enable the opening of a port only in response to a user’s request and only for the duration required to satisfy that request, thereby reducing the vulnerability associated with open ports. Administrators can configure access-policy rules that open ports automatically only as allowed and then close the ports when the communication ends.
At the circuit level, the ISA Server Firewall service works with virtually all Internet applications and protocols. The firewall service makes these applications perform as if they were connected directly to the Internet.
These applications communicate on the network by using Winsock, and you can support them, unmodified, on client computers that have the firewall client software installed.

17. ISA and Internet Security Configuring ISA Firewall
Destination sets
IP address or groups of IP addresses
Protocol definitions
Defines TCP/UDP port for protocol
Protocol rules
Allow/deny traffic based on protocol
Site and content rules
Allow/deny traffic based on destination set
Slide Title: Configuring ISA Firewall
Keywords: ISA Server, ISA, destination set, protocol definition
Key Message: These are some basic firewall concepts.
Slide Builds: 4
Slide Script:
When you configure an ISA firewall, there are some basic concepts to understand.
[BUILD1] A destination set is a computer name, IP address, or IP range that can include a path. Destination sets include one or more computers or folders on specific computers. Rules can be applied to all destination sets, to all computers except for the specified destination sets, or to one specific destination set.
For example: you need public users to access the public Web site. You can create a destination set that specifies the Web servers that host the public Web site.
[BUILD2] A protocol definition defines a protocol used over networks and associates it with TCP/IP protocols, such as TCP or UDP, and the port commonly used for that protocol. Examples include HTTP (which uses TCP port 80), used for Web traffic, and DNS (which uses both TCP and UDP port 53).
For example, you can use the HTTP protocol definition to create a rule to allow Web traffic in to your internal Web server for public browsing.
[BUILD3] You can create rules that apply to a protocol definition. This rule specifies whether the data matching the protocol definition is permitted or denied, when it applies, and to whom it applies.
For example, you could create a protocol rule based on the standard protocol definitions for instant messaging and restrict which computers are allowed to use instant messaging software to communicate with other IM clients on the Internet.

18. ISA and Internet Security Firewall Interaction
Slide Title: Firewall Interaction
Keywords: firewall, filter, filters
Key Message: This is a graphical demonstration of a firewall allowing or denying traffic.
Slide Builds: 7
Slide Script:
Now you will see a graphical demonstration of a firewall allowing or denying traffic.
[BUILD1] These represent the critical servers on your LAN (Local Area Network). Notice the Web server and mail server. The network is connected to the Internet through a firewall, such as ISA server, which protects these systems.
[BUILD2] When an external user attempts to browse to your Web server, the traffic hits the firewall. The firewall examines the traffic against the rules you have defined.
[BUILD3] Since there is a protocol rule defined allowing HTTP traffic through to the destination set you have defined for the Web server, the traffic is forwarded on to your internal Web browser. A page will then be generated and sent back to the person browsing the Web.
[BUILD4] This time, a user on the Internet is attempting to send an to a user in your company. Again, with proper rules and filters in place, the firewall message screener examines the message before it will permit it to pass through to the internal network.
[BUILD5] The message is verified and then forwarded to your internal Exchange server. The internal user is then able to retrieve his message.
[BUILD6] Finally, someone from the Internet is attempting to send a message that contains a virus to a user in your company. This virus is contained in an executable attachment.
Web Server
Mail Server

19. demonstration ISA and Internet Security Securing E-mail with ISA
Configuring ISA Firewall
Securing with ISA
Slide Title: Demonstration: ISA and Internet Security
Keywords:
Key Message: .
Slide Builds: 0
Slide Script:
Slide Transition: Now let’s look at the next agenda item.
Additional Information:

20. Agenda Small Business Server 2003 Management ISA and Internet Security
Remote Access
Slide Title: Agenda
Keywords:
Key Message:
Slide Builds: 0
Slide Script:
The final agenda item is Remote Access.
Slide Transition: Next, a look at how to configure your server connection using the and Internet Connection Wizard.
Additional Information:

21. Remote Access E-Mail and Internet Connection Wizard
Slide Title: and Internet Connection Wizard
Keywords: and Internet Connection Wizard, firewall, certificate, Remote Web Workplace, POP3, SMTP,
Key Message: Step through the and Internet Connection Wizard.
Slide Builds: 6
Slide Script:
You can configure your network, firewall, secure Web site, and settings for connecting to the Internet using the and Internet Connection Wizard. This wizard works to define network settings, server roles, and Exchange settings, such as the retrieval method and how attachments are handled.
[BUILD1] The wizard is designed to support multiple types of connections to the Internet using either a broadband device or a dial-up modem. If you have a high-speed connection to the Internet that is always available, such as a cable modem or DSL modem, select Broadband. Dial-on-demand ISDN routers should also be defined as Broadband in the wizard.
[BUILD2] This screenshot shows the selection of a particular broadband network type. The broadband connection has three options for connecting to your Internet service provider (ISP). To give the wizard correct information, you must understand the topology of your network.
[BUILD3] As part of the wizard, administrators can choose which internal Web services to make available externally. This screenshot shows a typical configuration with the Remote Web Workplace and its common options enabled. Access to many of these Web sites is restricted to secure encrypted connections.
[BUILD4] Administrators can choose to create their own untrusted certificate, or they can use a certificate issued by a trusted authority, such as GCFN, VeriSign, and Thawte.
While an untrusted certificate is less expensive, each Internet Explorer session that connects to the Remote Web Workplace will receive a security warning, informing the user that the certificate is not trusted. For personal computers that connect regularly, the certificate can be installed locally to suppress the warning. The following screenshot shows the screen for specifying the Web Server Certificate.

22. Remote Access Configuration and Use
Remote Access Wizard
Configuring ISA Server
Securing VPN with ISA
Configuring ISA firewall
Securing with ISA
Remote web workplace
Slide Title: Configuration and Use
Keywords: Remote Access Wizard, RRAS, VPN, ISA Server
Key Message: Remote access configuration and use.
Slide Builds: 3
Slide Script:
[BUILD1] To configure your server to allow client computers to remotely access the local network through a VPN or dial-up connection, run the Remote Access Wizard.
[BUILD2] If you have installed SBS 2003 Premium Edition, you can use Microsoft Internet Security and Acceleration Server, also called ISA Server. ISA can be used to secure VPN connections, handle firewall duties, and secure .
[BUILD3] You will also get a look at the new SBS 2003 feature called Remote Web Workplace that provides a consolidated entry point for authorized remote users anywhere they can access the Internet.
Slide Transition: It is recommended that you run the Remote Access Wizard right after completing setup for SBS 2003.
Additional Information: Feature Guide for Windows Small Business Server 2003:

23. Remote Access Remote Access Wizard Tasks
Support for VPN connections
Outlook Web access
Remote desktop
Connection Manager
Remote web workplace
Slide Title: Remote Access Wizard Tasks
Keywords: Remote Access Wizard, RRAS, VPN, Connection Manager, Outlook Web Access, OWA, Remote Web Workplace
Key Message: The new Remote Access Wizard.
Slide Builds: 5
Slide Script:
The Remote Access Wizard is new for SBS The wizard automatically configures remote access features that were manually configured in earlier versions.
[BUILD1] Of major importance as you are building your network is the Connection Manager. The wizard creates a configuration package that is deployed to client computers, and it can install automatically even on mobile client computers. Because of this function, it is recommended to run this wizard before connecting client computers to the network. That way you can use the client computer’s Web browser and the SBS Network Configuration Wizard to configure the clients.
[BUILD2] The Remote Access Wizard is your tool to allow remote access through VPN or dial-in access through a modem.
[BUILD3] Users can access an Internet version of Office Outlook 2003.
[BUILD4] Users who are away from the office can access the desktop of their computer at work using the Internet.
[BUILD5] You can configure the Remote Web Workplace to provide a central point of connection for remote connections by users and administrators.
Slide Transition: Now let’s take a look at what it takes to complete the wizard.

24. Remote Access Remote Access Wizard
Slide Title:
Keywords: Remote Access Wizard, RRAS, VPN, Connection Manager, Outlook Web Access, OWA, Remote Web Workplace
Key Message: Configuration in the Remote Access Wizard.
Slide Builds: 3
Slide Script:
To allow VPN access, it is only necessary to enable it. If there was a modem installed, you would be able to allow dial-in access.
Note that the wizard is also used to disable VPN access.
[BUILD1] It is possible to use a DHCP server to assign remote clients addresses. You can set up SBS 2003 to act as the DHCP server. You can also set a range of valid IP addresses.
[BUILD2] To allow clients to access your server from the Internet, you must provide an address that the clients can use. A full Internet name can be used or an Internet IP address.
[BUILD3] As you can see, the wizard does not need a lot of information at this point to configure the remote services. The wizard also uses information provided during setup and the current configuration of the server to get the rest of the information needed.
Slide Transition: On to the demonstration.
Additional Information: Windows Server 2003 Reviewer's Guide:

25. demonstration Remote Access Remote web workplace Remote Access Wizard
Slide Title: Demonstration: Remote Access
Keywords:
Key Message: .
Slide Builds: 0
Slide Script:
Slide Transition: Now let’s summarize the session.
Additional Information:

26. Session Summary Easy management of users and computers
Remote access capabilities mean SBS 2003 enables your mobile workforce.
Network security is built-in through firewall and ISA
Slide Title: Session Summary
Keywords: Summary
Key Message: SBS 2003 session summary.
Slide Builds: 5
Slide Script:
This session covered a lot of ground. To summarize, these are the things you should remember:
SBS leverages features of Windows Server 2003.
Remote access capability is built-in.
Network security is built-in through firewall and ISA.
<TRANSITION LENGTH=1>To get more information on the products and technologies we have covered today, we have some online resources available that can help.</TRANSITION>
<TRANSITION LENGTH=2>To get more information on the products and technologies we have covered today, we have some online resources available that can help.</TRANSITION>
<TRANSITION LENGTH=4>To get more information on the products and technologies we have covered today, we have some online resources available that can help.</TRANSITION>
</SLIDETRANSITION>
Additional Information:

27. For More Information www.microsoft.com/technet/tnt1-152
Visit TechNet at
Visit the following Web site for additional information, including
Books and courses
Community resources
Streamed and downloadable media versions of this session
Slide Title: More Information
Keywords:
Key Message:
Slide Builds: 0
Slide Script:
For the most comprehensive technical information on Microsoft products, visit the main TechNet Web site at
You can also visit for more concise information on books, courses, certifications, and other community resources that relate directly to this particular session.
Slide Transition: Additional resources are available from Microsoft.
Additional Information:

28. MS Press Inside Information for IT Professionals
Slide Title: Microsoft Press
Keywords:
Key Message:
Slide Builds: 1
Slide Script: Microsoft Windows Small Business Server 2003 Administrator's Companion by Charlie Russel, Sharon Crawford, and Jason Gerend will soon be available. Check the Microsoft Learning Web site for more information.
Slide Transition: Several good books are available from other publishers as well.
Additional Information:
To find the latest titles, visit

29. Non-Microsoft Publications Supplementary publications for IT Pro’s
Slide Title: Third-Party Books
Keywords:
Key Message:
Slide Builds: 0
Slide Script: Another source is SMB Consulting Best Practices by Harry Brelsford.
Slide Transition: Microsoft also has instructor-led courses if you prefer a classroom-style environment.
Additional Information:
These books can be found and purchased at all major book stores and online retailers

30. Microsoft Learning Training Resources for IT Professionals
Course
Title
Available
2395
Designing, Deploying, and Managing a Network Solution for the Small- and Medium-Sized Business
Slide Title: Microsoft Learning
Keywords: MOC
Key Message: Talk about the E-Learning course.
Slide Builds: 0
Slide Script:
Microsoft Learning (formerly Microsoft Training & Certification and Microsoft Press) develops courseware called Microsoft Official Curriculum (MOC), which includes E-Learning, Microsoft Press books, workshops, clinics, and Microsoft Skills Assessment. MOC is offered in instructor-led environments; it offers comprehensive training courses for IT professionals, support, and solutions using Microsoft products and technologies.
The course that best supports this session is “Designing, Deploying, and Managing a Network Solution for the Small- and Medium-Sized Business,” which is available {WHEN}.
For more information, please visit
Slide Transition: An assessment program is also available that can help you test your knowledge.
Additional Information:
To see the detailed syllabus or to locate a training provider, please visit

31. Assess Your Readiness with Microsoft Skills Assessment
What is Microsoft Skills Assessment?
Self-study learning tool to evaluate readiness for product and technology solutions instead of job roles (certification)
Windows Server System™, Security, Visual Studio® .NET, Office 2003
Free, online, unproctored, and available to anyone
Answers the question: “Am I ready?”
Determines skills gaps and provides learning plans with Microsoft Official Curriculum (MOC) courses
Post your high score to see how you stack up
Visit
Slide Title: Skills Assessment
Keywords: assessment, Microsoft Learning, certification
Key Message: Microsoft Learning provides a free online learning tool.
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Microsoft Skills Assessment is a free online learning tool. It’s an easy way for IT professionals to check their skills. You can quickly check your skills in implementing or managing Microsoft products or business solutions. Just take a short, 30-question assessment and see how well you know your stuff.
The Skills Assessment includes a Personalized Learning Plan, which includes links to MOC, specific TechNet articles, Microsoft Press books, and other Microsoft learning content. There’s also a way to measure how well you did compared with others who took the same assessment.
Microsoft Skills Assessment is an expanding learning platform. Available now are assessments for Windows Server 2003, including security and patch management; Exchange Server 2003; Windows Storage Server; Office 2003; and Visual Studio® .NET.
Slide Transition: If you want to take your skills assessment to the next level, a number of certification programs are available.
Additional Information:

32. Become a Microsoft Certified Systems Administrator (MCSA)
What is the MCSA certification?
For IT professionals who manage and maintain networks and systems based on Microsoft Windows Server™
How do I become an MCSA on Windows Server 2003?
Pass three core exams
Pass one elective exam or two CompTIA certifications
Where do I get more information?
Slide Title: MCSA Certification
Keywords: MSCA, Microsoft Learning, certification
Key Message: Prove your skills administering a Windows environment.
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The Microsoft Certified Systems Administrator (MCSA) certification is designed for professionals who implement, manage, and troubleshoot existing network and system environments based on Windows Server Implementation responsibilities include installing and configuring parts of the systems. Management responsibilities include administering and supporting the systems.
For more information about the MCSA certification, visit
Slide Transition: The MCSE certification is also available.
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33. Become a Microsoft Certified Systems Engineer (MCSE)
What is the MCSE certification?
Premier certification for IT professionals who analyze the requirements and design, plan, and implement the infrastructure for business solutions based on the Windows Server System
How do I become an MCSE on Windows Server 2003?
Pass six core exams
Pass one elective exam from a comprehensive list
Where do I get more information?
Slide Title: MCSE Certification
Keywords: MSCE, Microsoft Learning, certification
Key Message: Prove your skills in designing, planning, and implementing the Windows Server System.
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The Microsoft Certified Systems Engineer (MCSE) certification is the premier certification for professionals who analyze the business requirements and design, plan, and implement the infrastructure for business solutions based on the Microsoft Windows Server System integrated server software. Implementation responsibilities include installing, configuring, and troubleshooting network systems. For more information about the MCSE certification, visit
Slide Transition: This event is presented to you by TechNet.
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34. TechNet Subscriptions Have You Heard the News?
Software without time limits! Full-version evaluation software provides more flexibility to TechNet Plus subscribers.
Complimentary technical support. Two free technical support incidents included with each TechNet Plus subscription save you time resolving mission-critical issues.
Have the most current resources on hand. Evaluate, implement, and support Microsoft solutions — delivered monthly on CD or DVD — with no dependency on Internet connectivity or firewalls.
Slide Title: TechNet Subscription
Keywords: Technet, subscription, benefits
Key Message: TechNet Plus has some new benefits.
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Many of you may already be familiar with Microsoft TechNet events and the Web site, but have you heard the news about the valuable benefits for TechNet Plus subscribers? Developed in response to customer feedback, TechNet Plus version 2.0 is the most convenient and reliable source for evaluating, managing, and supporting Microsoft products. With TechNet Plus, you can:
Evaluate Microsoft software without time limits. This is a huge benefit and allows IT professionals to try products such as Microsoft Office System and Windows Server System software without worrying about the software expiring.
Save time resolving mission-critical systems issues. TechNet Plus subscriptions include two complimentary technical-support incidents to help IT professionals resolve mission-critical issues fast. And, in countries where pay-per-incident support is offered, TechNet Plus subscribers receive a 20 percent discount on any additional support calls.
TechNet Plus ensures that resources are available to address your technical issues and that you have the most current resources on hand for evaluating, implementing, and supporting Microsoft solutions.
For details, visit
Slide Transition: TechNet also provides a number of community resources.
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35. Where Else Can I Get Help?
Free chats and webcasts
List of newsgroups
Microsoft community sites
Community events
Community columns
Slide Title: Community Help
Keywords: community
Key Message: Where to get more help.
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Slide Script: Several free community resources are available on TechNet.
You can attend a regular chat with members of the products groups or technology specialists from Microsoft, or you can attend a webcast, where you can see sessions like the one you’ve just watched, but presented live and with the ability to ask questions as you go.
You can also read or post questions in the public newsgroups. The newsgroup page lists the available groups and provides an interface from which you can read and post messages. TechNet Plus subscribers can use these groups to post questions that, through their subscription ID, will be answered by Microsoft within 24 hours.
The main community site provides a comprehensive list of resources available — more than we can cover on this slide — plus the page has some dynamic features with continually updated content.
The Events page provides dates and details where you can attend a live TechNet event. These events take place worldwide and provide the opportunity for you to talk to Microsoft specialists face-to-face.
Finally, the TechNet columns provide a variety of topics written by industry authors.
Slide Transition: [Thank the audience for attending and sign off.]
Additional Information: