1. Module 8
Training Delivery

2. Active from the Start
“ success and failure has to do with one simple word: preparation.” (Lawson, 1998)
Methods:
Pre-session questionnaire
Pre-session assignments
Manager involvement and support

3. Preparing Employees: Tips for Managers
Rationale for training
Training objectives/content
Management’s expectations
Ask what they hope to gain
Solicit employee feedback after training
Priority of training over everyday workload

4. After Training Debrief with employees
Ask if training met their expectations
How will they apply content to job?
Share experience with co-workers (if appropriate)
Follow up over next few months

5. Seating Arrangement
Group Activity