1. Goal Development: The 4 Quadrants of Goals
2019 WSSA Conference
Goal Development: The 4 Quadrants of Goals
Thomas Prete, President
Kailey Alvarado, Career Services Specialist

2. The 4 Quadrants of Goals Session Goals
Provide a review of various Goal Models
Discover framework underneath the models
Clear identification of needs
Clear identification of resources
Targeted strategies to dive deeper

3. Review of Standard Goal Models
SMART
Specific
Measurable
Achievable
Realistic
Time Related

4. Review of Standard Goal Models
WATTS
Written
Addresses Barriers
Task-Specific
Time-Driven
Solution-Focused

5. Review of Standard Goal Models
ReSpeCT
Realistic
Specific
Concrete
Time-Driven

6. Challenge of Goal Completion
Needs & Resources
No matter how well-written a goal is, if the underlying components that drive success are not addressed, the goal will not be achieved.

7. Challenge of Goal Completion
Needs
Identification of needs and challenges (i.e. barriers) is essential in goal development. Often a person does not recognize challenges, or on the contrary, over-estimates a challenge.

8. Challenge of Goal Completion
4 Quadrants of Needs
 Personal
 Job Readiness
Education
Employment

9. Challenge of Goal Completion
Personal Needs
Examples of Personal Needs:
Housing
Medical
Social
Family concerns

10. Challenge of Goal Completion
Job Readiness Needs
Examples of Job Readiness Needs:
Reliable Transportation
Life skills (routines, organization, etc.)
Child Care
Basic job soft skills

11. Challenge of Goal Completion
Education Needs
Examples of Education Needs:
HSD/GED
Industry awareness/basic lingo
Targeted industry training
Certifications
Degrees

12. Challenge of Goal Completion
Employment Needs
Examples of Employment Needs:
Detailed past work history
Quality personal and work references
Understanding on labor market
Qualifications for entry into desired field
Career Path options

13. Challenge of Goal Completion
Needs Scenario
Review the scenario with your group and fill in potential need areas under each quadrant.

14. Challenge of Goal Completion
4 Quadrants of Needs
 Personal
 Job Readiness
Education
Employment

15. Challenge of Goal Completion
Resources
For each need or challenge, identify the strengths and resources available to the individual.

16. Challenge of Goal Completion
4 Quadrants of Resources
 Self
Family/Friends
Community
Program

17. Challenge of Goal Completion
Self Resources
Examples of Self Resources:
Internal drive
Housing
Transportation
Specific Soft Skills
Specific Job Skills
Work history

18. Challenge of Goal Completion
Family/Friends Resources
Examples of Family/Friends Resources:
Specific people’s names
Transportation
Housing
Financial
Emotional support

19. Challenge of Goal Completion
Community Resources
Examples of Community Resources:
Employment & Training programs
Community Social Service Agencies
Technical/Higher Education Schools
Employer Groups
Churches

20. Challenge of Goal Completion
Program Resources
Examples of Program Resources:
You (the case manager)
Support Services
In-house training

21. Challenge of Goal Completion
Resources Scenario
With your group, return to the scenario and fill in potential resources under each quadrant.

22. Challenge of Goal Completion
4 Quadrants of Resources
 Self
Family/Friends
Community
Program

23. Family Systems Strategies
Ways to dig deeper
Family Systems has several tools to help an individual self-identify needs, resources and goals. The University of Iowa, School of Social Work developed several interview sequences that are effective in the goal development process.

24. Family Systems Strategies
Exception Sequence
Ask questions that direct the participant to describe situations when the challenge (or barrier) isn’t present:
When don’t you have that problem?
What is different about those times?
What happens instead?
Who does what differently? (You, family members, etc.)
What will have to happen for that to happen?
Who will have to do what more often?
Who is most likely to want to do it?
How will you know that the problem is really solved?

25. Family Systems Strategies
Miracle Sequence
Wave a magic wand to have the problem disappear. Have the participant identify what would be different after the change.
If a miracle happened and you woke up tomorrow and your problem was solved, what would be different?
What do you think will have to be different for that to start happening?
Are there times when it already happens, if only for a little while?
Why – what is different?
What will have to happen for that to happen more often?
Who will make it happen?
What will be the sign that it is happening more often?
How will you know that your problem is really solved?

26. Family Systems Strategies
Coping/Pessimistic Sequence
Another approach is to take the other side and see if it isn’t really that bad – in other words, what if it was worse?
Why aren’t things worse?
What are you doing to keep it from getting worse?
How has that been helpful?
What could make it worse than it already is?
What do you think will happen if things don’t get better?

27. Summary Goal Development
A good Goal must go beyond being SMART or having high WATTS and do more than just demonstrate ReSpeCT.
Time must be taken to clearly identify personal, job readiness, education and employment needs.
Corresponding resources must be matched to address identified needs.