2. A Day in the life of Emergency Care
Admission Routes into the Trust Sally Thompson (Associate Director of Operations) & Viv Priestley (Operational Manager of Urgent and Emergency Care)

3. We’re Passionate About
Putting patients first
Quality, safety and patient experience
Transforming services to meet the health needs of future generations

4. A day in the life of Emergency CareGP
A day in the life of Emergency Care
Admitted to specialist ward, within 12 hours where appropriate
Direct admission to ward where clinically appropriate
Chest Pain
Palpitations
SOB
Stroke
Acute/General Medicine
Intermediate Care
Respiratory
Urgent Care Centre (24/7)
Rosedale
Diabetes/
Endocrine
Rapid Assessment – senior clinician (Nurse, Doctor)
Emergency Assessment Unit & Ambulatory Care
(Consultant present 8am till 8.30pm)
Holdforth
Gastro
Self -present
A&E
(Consultant present 8am till 10pm)
West View
Elderly Care
Haematology/
Oncology
999
CH’s/ Integrated Care/ Direct residential or nursing home care
Stroke
Home/Supported Living (Most patients discharged to home)

5. Emergency Care (Arrival Times)

6. Emergency Department
(Activity – May 2017)

7. Emergency Department area usage

8. Integrated Urgent Care Service (IUCS) route
111 to IUCS = 118
Self Present to IUCS = 196
Referred back to GP = 59
ED = 6
Home/Care Home = 232

9. Emergency Department route
A&E total (average day) = 130
A&E discharged = 80
A&E to Ambulatory = 4
A&E to EAU = 25
A&E to PDU = 6
A&E to Surgery = 10
(Some patients do have other routes of discharge)

10. EAU/Ambu/Rapid route
Admissions to RA (average day) = 46
RA to EAU = 12
RA to Ambulatory = 18
RA to home = 16
Ambulatory to home = 16
EAU to Speciality = 28

11. Any Questions and thank you.