1. Providing Supervision for Staff and Volunteers

2. What does it mean to provide supervision?
Directing
Supporting
Keeping abreast of their work

3. Why should you supervise staff and volunteers?
To make your agency more effective
To recognize and stop problems
To make employees feel like part of the group 3

4. Directing those you supervise:
Give written explanations of responsibilities and skills
Orientation & training
Keep information on each worker on file 4

5. Supporting those you supervise:
Challenge workers to try new things and accept more responsibilities
Keep the lines of communication open
Provide regular feedback 5

6. Dealing with problems:
General guidelines for problems that arise
Specifications for poor job performance
Specifications for a policy violation 6