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Employment Best Practice For The Recruitment Industry

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1 Employment Best Practice For The Recruitment Industry
With Thanks to our sponsors Contracting PLUS

2 DAS Legal Expenses Commercial Legal Protection
Legal Advice Helpline Paddy Redmond Broker Account Manager

3 DAS Legal Expenses Insurance
Owned by Munich RE DAS Ireland established in 1996 Market leader in LEI in Ireland Fully authorised and regulated

4 Telephone Helpline Service
Commercial Legal Advice Dedicated number for NRF members Advice on any general commercial legal matter affecting your business. Operated by trained legal advisors.

5 Call Types 2015

6 Call Types 2016 to date

7 Some areas of concern for NRF members
Agency Workers Holiday Entitlements Maternity Rights Sickness leave Disciplinary Matters Organisation of Working Time Act Maximum Weekly working time Rest Periods Night Work Holiday pay/Sunday Pay Disciplinary Process & Procedures Employee Rights Discrimination Interview Recruitment

8 Commercial Legal Protection Policy
Employment Disputes Compensation Awards Tax Protection Legal Defence Bodily Injury Property Protection Helpline Services Debt Recovery Contract Disputes Statutory Licence Protection LOI of €150,000

9 Questions? Thank you for your attention

10 The current position of pensions in the workplace
National Recruitment Federation Breakfast briefing Thursday 26 May 2016 Andrew Nugent Deputy Head of Compliance The Pensions Authority Good afternoon everybody and thank you for the opportunity to speak to you at your annual conference here in Croke Park. I know I’m speaking to professional HR and payroll administrators here today. Some of you will also be employers and others will be pension scheme trustees and I hope a lot of what I say will be of interest to you in terms of the private pension environment and how to remain compliant with the various requirements. But of course most of you are also members or prospective members of an occupational pension scheme and will see things from that side of the issue as well. So I’d like you to hear this presentation wearing those various hats That is one the one hand your role of making sure that the employer and trustee requirements are met in relation to pensions and Being aware of the importance of your pension scheme to you personally when you come to retire.

11 Agenda 1 The Pensions Authority and legal framework
Pensions landscape in Ireland Key actors and responsibilities Regulatory strategy and approach Compliance experience in 2015 and regulatory priorities for 2016 New developments and planned reforms To put my thoughts in context I’ll begin by giving an overview of the Pensions Authoriity and what it does. I’ll also give you a picture of what the current Private Pensions Landscape in Ireland looks like and the 3 main pension saving streams. I will then briefly review the legal and regulatory framework for pensions and we’ll look at the role of trustees, registered administrators and employers. We’ll then look at the PA’s regulatory strategy and approach to supervising the pensions sector and we will get an idea of compliance activity undertaken and enforcement experience from 2015. We’ll also look at a couple of new areas we want to focus on this year. I’ll finish by updating you on current pensions developments and where we might be going in the future, particularly in the defined contribution context. 1

12 Pensions Authority Established by the Pensions Act, 1990
Supervision, regulation and enforcement Policy advice Information and guidance The Pensions Authority was established under the Pensions Act, 1990 and the powers and duties vested in the Authority derive from this legislation. Our role is set out under S10 of the Act and can be broadly split into 3 main areas; Compliance and enforcement of the provisions of the Pensions Act Provision of pensions policy advice to Government Provision of information to general public (including members, prospectivbe members and non-members) and the regulated community This function includes an information and enquiries service for the public and also provides support and assistance in how to be in compliance with the requirements. 2

13 Our Vision and Mission Vision: A pensions landscape where pension savings are secure, well managed and understandable and which encourages pension savings. Mission: Foster public confidence in pensions by regulating pension schemes and PRSAs effectively and efficiently. Support pension scheme trustees and the public through provision of guidance and information. Provide expert advice to the Minister for Social Protection to help inform policy development. With these three fundamental tasks in mind, the current PA strategy 2016 – 2020 contains the aspiration that the work we do will lead to a pensions landscape where pension savings are secure, well managed and understandable, and which encourages pension savings. To achieve this we intend to – foster public confidence through effective regulation of schemes and PRSAs, support trustees and the public through the provision of information and guidance, and advise the Minister for Social Protection on pensions policy. We attach a lot of importance to our role in fostering trust and confidence in the pensions system. From a social policy perspective, we think it’s critical that people do have some form of supplementary income for retirement. However, it is a voluntary system and ultimately that’s a decision that people will take for themselves. However in our view they are much less likely to do this if they do not trust or understand the system. 3

14 Workplace Pensions - Legal Framework
The Pensions Act 1990 and Regulations Trust Law and Equitable Principles Scheme Trust Deed and Rules Revenue Requirements EU Law Statutory Guidance Legal Framework for Pensions Raft of legislative provision that applies to pension schemes and pensions scheme trustees – there’s trust law and the trust deed which sets out trustee’s obligations, powers and procedures they must follow. In general under trust law, trustees must ensure that they act prudently, responsibly and honestly, they act with reasonable care and in the best interests of beneficiaries and the must act in accordance with the trust deed. However the trust deed can’t contravene the provisions of the Pensions Act. Revenue also have a role in granting exempt approval status to schemes, they have a joint role with the Authority in approving schemes and PRSA products. They impose maximum limits on benefits in order to grant the exempt approved status to pension schemes. EU law there are directives such as the IORPS directives which Ireland must transpose via primary or secondary legislation. IORPS 2 directive is currently being negotiated in Europe. It’s a directive so there will be general principles that each member state must comply with but otherwise member states have some level of discretion in how they apply the requirements. In terms of the legislation we’re concerned with, we have the primary legislation, the Pensions Act and secondary legislation in the form of regulations (set fees for example) and we also have statutory guidance which are signed off by the Minister for Social Protection and have force of law. These provide the framework for the Authority’s supervisory activity. 4

15 Powers of the Pensions Authority
Power to obtain information Investigative powers Fining and remedial powers Prosecution powers Powers exercisable through the High Court Powers to suspend or withdraw approval for certain activities Head in sand , always respond to comm, letter Powers of the Authority We have wide-ranging powers under the Pensions Act. Power to obtain information – for example we can require anyone involved in the management of a scheme or providing services to a scheme to provide information on an ad-hoc basis and there’s also information that we require to be furnished automatically, a scheme annual return for example. A number of our prosecution cases each year are for the non provision of information requested. I suspect this is usually from inertia or hoping it will go away but I strongly encourage you to respond to any such request you might receive from us. More often than not the matter can be resolved without too much trouble but if there is no communication matters take their own course. Investigative Powers – we can carry out investigations or inspections of a scheme, PRSA provider or registered administrator, that includes the power to and enter business premises and require persons on the premises to supply us with information, explanations, accounts, records including electronic records. Fining and Remedial Powers – for certain offences, we have the power to issue fines and require an offender remedy the offence within 21 days. Prosecution Powers – We take criminal prosecutions in our own right on a summary basis, or refer to the DPP on indictment. Preventative and Remedial Powers – We can apply to the High Court to require persons to take particular actions or to refrain from taking particular actions in connection with a scheme or PRSA product. We may have to prove that there’s a potential risk to member benefits to do this. Powers to suspend or withdraw approval for certain activities – we can impose restrictions on registered administrators, or refuse to renew their annual registration or prevent them from taking on new business. Suspend or withdraw approval for a PRSA product. 5

16 Supplementary pension provision in Ireland (as at 31 December 2015)
Defined benefit 715 schemes subject to the Funding Standard with 125,955 members (€58bn) 99 Unfunded PAYG schemes with 339,155 Public Service members Defined contribution 67,125 schemes with 281,629 members (€37bn) Personal Retirement Savings Accounts (PRSAs) 237,608 PRSA contracts (€5bn) Personal Pension Plans/Retirement Annuity Contracts (RACs) 200,000 + contracts The Private pension system in Ireland is Voluntary and is delivered through 3 vehicles; Occupational pension schemes which are trust based Personal Retirement Savings Accounts-(PRSAs) which are contract based Personal Pension Plans/Retirement Annuity Contracts which are insurance products regulated by Central Bank. I only mention them here for completeness as they are part of overall private pension provision but can be disregarded for the purposes of this presentation OPS include both Defined Benefit and Defined Contribution schemes. PRSAs are entirely DC There are 68,000 active schemes and PRSA products with a total membership of about 980,000, Total assets under investment are in the order of €100bn. While DC accounts for almost (all) 98% of schemes, it only accounts for 28% of total membership and 37% of total assets. While DB only accounts for 1.4% of total scheme numbers, it has 49% of total membership and 58% of total assets. However, if we disregard the members of PS DB PAYG schemes, this 49% figure becomes 15%. So, funded DB membership stands at about 15% of total coverage. PRSAs account for .6% of schemes, 24% of membership and 5% of total assets. While most of the arrangements are DC, the majority of members and of savings are in DB. With the decline in DB almost all new provision is DC and so practically all new contributions are to DC arrangements. So, a major regulatory challenge for us in Ireland is the very large number of small DC schemes – over 60,000 and 95% of these have less than 50 members. This has implications for the members, especially around charges, governance and value for money. It also has implications for the Regulator in terms of being able to properly regulate these schemes. We will discuss this later when we look at reform agenda. I should mention that DB includes 339,000 payg public service members. Also, the asset figure €100+ bn. We regulate 180,000 trustees connected to 160,000 schemes, 142 registered administrators, 131 prsa products managed by 14 PRSA providers. with 100bn assets under investment. Supplementary pension coverage in the private sector stands at about 40% so about 60% of employees do not have private pension coverage. Public service coverage is 100% with membership a condition of employment. So hopefully that gives you a sense of the current supplementary pension environment in Ireland and the regulatory scope.. 6

17 Occupational Pension Schemes Assets under investment
Pensions Landscape Occupational Pension Schemes Schemes Members DC 67,125 281,629 DB 814 465,110 98% Schemes/Products 68,070 0.6% PRSAs Products Contributors Std/Non Std 131 237,608 1.4% Active Members Total 68,070 984,347 984,347 PRSAs Defined Contribution Defined Benefit The Private pension system in Ireland is Voluntary and is delivered through 3 vehicles; Occupational pension schemes which are trust based Personal Retirement Savings Accounts-(PRSAs) which are contract based Retirement Annuity Contracts which are insurance products regulated by Central Bank. I only mention them here for completeness as they are part of overall private pension provision but can be disregarded for the purposes of this presentation OPS include both Defined Benefit and Defined Contribution schemes. PRSAs are entirely DC There are 62,400 active schemes and PRSA products with a total membership of 960,000, Total assets under investment stand at €91bn. You can see from the charts that while DC accounts for almost (all) 98% of schemes, it only accounts for 27% of total membership and 37% of total assets. While DB only accounts for 1.4% of total scheme numbers, it has 49% of total membership and 58% of total assets. However, if we disregard the members of PS DB PAYG schemes, this 49% figure becomes 15%. So, funded DB membership stands at about 15% of total coverage. PRSAs account for .6% of schemes, 24% of membership and 5% of total assets. While most of the arrangements are DC, the majority of members and of savings are in DB. With the decline in DB almost all new provision is DC and so practically all new contributions are to DC arrangements. So, a major regulatory challenge for us in Ireland is the very large number of small DC schemes – over 60,000 and 95% of these have less than 50 members. This has implications for the members, especially around charges, governance and value for money. It also has implications for the Regulator in terms of being able to properly regulate these schemes. I should mention that DB includes 339,000 payg public service members and there is an additional slide with this detail. Also, the asset figure €91 is as at 2014 closer to €105m now. So that gives you a sense of the current supplementary pension environment in Ireland. 37% Assets under investment €100bn 5% 7

18 Trustee Responsibilities
Trust law Act in best interest of beneficiaries Avoid/manage conflicts of interest Exercise utmost good faith Not take personal gain Execute the trust Pensions Act Ensure contributions are received Proper investment of funds Pay benefits Keep proper records Undertake training Appoint a registered administrator Acting as a pension scheme trustee is a very onerous task imposing a fiduciary duty to all scheme beneficiaries. Trustee duties derive from trust law and Trust law which covers trusteeship in the widest sense and also the Pensions Act which adds duties specific to the running of pension schemes. It is the scheme trustee who is responsible for the running of the scheme under the Pensions Act although the sponsoring employer and registered administrators also have some specific responsibility as well. Trustee arrangements can vary from scheme to scheme but the majority of trustee boards are made up of individual or lay trustee members. The trust deed will typically grant the sponsoring employer the power to appoint trustees. In some cases a corporate body such as the employer or a professional trustee firm will be appointed. Any person can serve as a trustee provided they have never been convicted for fraud or dishonesty or are in undischarged bankruptcy. Most of the trustees duties arise from the principles of trust law; They must always act in the best interests of beneficiaries as a whole, this can be a challenge when you have a scheme with different classes of membership with different and sometimes conflicting interests. Example.. They should avoid conflicts of interest but clearly this will not always be possible and in such case they need to note and manage any conflicts that do exist. They should act in good faith and not make a personal gain. To execute trust faithfully and properly it is implied that they make themselves familiar with the trust deed and rules and also as non experts, they must take advice so that all decisions are fully informed. It is important that they can demonstrate efforts to familiarise themselves with the trust and to take advice. Specific requirements under the PA include Most of these could be implied in trust law in any case but are spelt out in the PA. The requirement to invest funds is very broad and S59 requires the trustees to invest the funds ‘properly’. It is correct that the legislation is not prescriptive in this area as each scheme will have its own investment priorities, liability profile and risk appetite. Therefore, to do this properly professional advice should always be taken. So the trustees retain full authority and responsibility for investment but the PA will want to see evidence of prudence including the retention of proper expert advice. A very specific pension scheme trustee duty is the appointment of a registered administrator and more on this later. Main Duties of Trustees under the Act The Act mainly covers the duties of trustees, many of these duties are covered in Section 59 of the Act, but there are other requirements throughout the Pensions Act. Section 59 duties Ensuring that contributions are received and invested within prescribed timelines – that means they must be remitted within 21 days of month end and the trustees must then ensure they are invested within 10 days of that. Proper investment of the scheme resources – so for example in a DB scheme, are they investing in a way that’s appropriate to the membership profile? Making arrangements for the payment of benefits – benefits must be paid as they fall due, on retirement. Keeping proper member records and financial records. Undertake trustee training every two years. Where a wind-up is taking place, they must ensure the scheme resources are applied in a timely way. Ensure that all times a Registered Administrator is appointed. Other Duties under the Act Have to register the scheme with the Authority within one year of establishment and the pay fees due to the Authority. Make appropriate arrangements for leavers, so transferring benefits out, refunding contributions or preserving a member’s benefits if they have more than two years’ service. Disclosure of information to members, prospective members and others, so for example that could involve providing an annual benefit statement to members, or providing a scheme explanatory booklet to new joiners. Producing a trustee annual report. Ensuring the accounts are audited and that actuarial valuations and funding certificates are prepared. Comply with the principles of equal pensions treatment – so make sure that members aren’t being discriminated against in terms of admission to the scheme, in particular that part-time workers aren’t being discriminated against. Whistleblowing obligations in certain circumstances as I outlined earlier. In practice, trustees will delegate many of these duties to an investment manager, or a registered administrator for example; however it is important to note that the trustees retain legal responsibility for those duties so they need to ask the right questions of their advisors to ensure their responsibilities are being fulfilled. 8

19 Registered Administrators (RAs)
Appoint an RA to provide core administration functions. Core administration functions are: preparation of scheme annual report preparation of member benefit statements maintenance of proper records File Annual Scheme Information (ASI) return Registered Administrators Read from Slide. We regularly carry out onsite inspections of registered administrators, and we can prosecute or refuse to renew their registration, or restrict their activities if they fail to comply with the Act. 9

20 Employers’ Pension Obligations
Employer must provide all employees with access to some form of pension arrangement. Access to a PRSA is required where no scheme in place scheme in place but restricted benefits and eligibility Remit contributions Arrange trustee training Employer’s Pension Obligations Must provide access to some form of pension provision- they don’t have to have an occupational scheme and they don’t have to contribute, but they must provide access to a PRSA where there is no occupational scheme in place, the scheme only provides death-in-service benefits, if the scheme does not permit AVC’s, or if members will not be eligible to join the scheme for six months, those all have to be provided with access to a standard PRSA. Employers have to set up a standard PRSA with a PRSA provider, they have to make employees aware that there is a PRSA available, allow the provider reasonable access to speak with the employees and they have to provide reasonable paid leave to allow the employee to conclude a contract with a PRSA provider. Obviously, where there is a scheme in place, the employer must deduct and remit the contributions to the trustees and provide certain notifications to the employee in this regard. Employers are also obliged to arrange trustee training every two years for the trustees of their occupational schemes. 10

21 The Authority’s approach to regulation
The Authority’s allocation of resources is risk oriented on the basis of the following priorities: 1st priority: misappropriation of pension assets or contributions 2nd priority: lack of governance or maladministration impacting on benefits / failure to pay benefits due 3rd priority: defined benefit solvency 4th priority: failure to provide prescribed information to members 5th priority: failure by regulated entities to submit accurate and timely data to the Authority. This order represents the seriousness of the risks, not the likelihood of their occurrence. The Authority’s approach to Regulation Like most regulators, we apply a risk based approach to supervision to make the best use of finite resources: So we assign our resources based on five key priories, the order represents the seriousness of the risks rather than the likelihood of occurrence. 1st priority: misappropriation of pension assets or contributions. We’ve prosecuted a number of employers for this in recent years, particularly in the construction sector. 2nd priority: lack of governance or maladministration impacting on benefits / failure to pay benefits due – that could involve a number of things: poor record keeping, lack of governance around how assets are invested, failing to actually pay benefits to members. 3rd priority: defined benefit solvency – ensuring trustees comply with the Minimum Funding Standard for example 4th priority: failure to provide prescribed information to members – Trustee annual reports, annual benefit statements 5th priority: failure by regulated entities to submit accurate and timely data to the Authority – Annual Scheme Information Returns is a big focus for the Authority at present. We rely on that information to supervise effectively. 11

22 Supervisory activity in 2015
45 new investigations opened into various alleged breaches of the Pensions Act. 66 investigations finalised and closed during the year 4 onsite inspections of Registered Administrators (RAs) carried out 60 meetings held with trustees, pension providers and public service administrators to discuss a range of compliance issues. 225 schemes audited for compliance with various obligations under the Pensions Act 5 schemes and their respective trustees underwent a comprehensive review by the Authority of the stewardship and administration of their schemes 13

23 Enforcement activity - 2015
37 prosecution cases were taken of which; 22 Convictions 4 Probation Act 10 Struck out (on payment of arrears following summons) 1 Successfully appealed Fines imposed €38,890. The convictions in the 22 cases were as follows: 14 cases related to the deduction and non-remittal of employee pension contributions to schemes (Section 58A(1)) 4 cases related to the non-remittal of employer pension contributions as obliged under the scheme (Section 58A(2)) 4 cases related to failure to respond to a statutory request for information from the Authority (Section 18). High Court Order granted to remove a trustee and a subsequent appointment of a replacement trustee. 37 prosecutions last year, with convictions in 22 cases. Total fines of almost €40,000. Mainly related to construction sector, failure to deduct and remit employer or employee contributions or to respond for information. We also obtained a High Court Order to remove a trustee company from a scheme and appoint a new trustee where we had reason to believe the member’s interests were at risk, on foot of a whistle blow from an employee. It was actually the first time we had used these powers. We also withdrew RA status from the entity concerned. In 2015 we recovered €x on behalf of pension scheme members. This activity will hopefully deter people from acting inappropriately with pension schemes funds which is important as the system is one of people looking after other peoples money. Hopefully this gives a flavour of the supervisory activity we undertook in 2015 and the resulting enforcement of compliance through the courts. 14

24 For further information
Pension calculators Free Online Trustee Training, Guidance & FAQs, alerts & Trustee supports Information and Guidance Pension checklists Enquiry service 18

25 Brennan Insurances 23/06/2019

26 Who are we ? 23/06/2019

27 What Cover do we provide ?
23/06/2019

28 Hiscox 23/06/2019

29 Current Market Conditions
23/06/2019

30 Talk to us 23/06/2019

31 Michael Dineen Chairman and Founder, Contracting PLUS &
Co-Founder, PCSO

32 Professional Contractors Services Organisation

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34 Professional Contractors Services Organisation
Department of Finance consultation on the Tax Treatment of Travel & Subsistence for Employers and Office Holders Date: 21 August 2015

35 Submission on the tax treatment of expenses of travel and subsistence for employees and office holders: Additional comments 14 October 2015

36

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38 IOD Submission Income tax exemption in respect of certain expense payments for relevant Directors Finance Bill nd December 2015

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40 Irish Tax Institute Letter to Minister Noonan Tax treatment of expenses of travel and subsistence 2nd November 2015

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42 Professor Andrew Burke – Dean of Trinity Business School
PCG - The Voice of Freelancing The Role of Freelancers in the British Innovation-driven Economy

43 THE ROLE OF FREELANCERS IN THE BRITISH INNOVATION-DRIVEN ECONOMY

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46 Normal Place of Work is an ISSUE for the Sector
So what are we doing? PCSO  Submission to the Department of Finance on this Topic in August 2015 , now nearly a year ago. We provided a very Common Sense practical solution well thought out. Uses USA with the Concept of HOME BASE. - If you are away from your HOME BASE for Business Purposes then you are entitled to expenses. Exactly the same as any employee, Public Servant, or elected representative.   There is a practical and well thought out guidelines and they need to be adopted soon.

47 PRESENTLY the PCSO are…
Educate and Lobby Government and Opposition, for the support on their submissions Get the IDA and EI, ITI to become more active in promoting our Submission on the Normal Place of Work More clarify and appreciation of the role played by the mobile Professional Contractor

48 Employment Best Practice For The Recruitment Industry
With Thanks to our sponsors Contracting PLUS


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