2. Review of CERN Fire and Rescue Service 1st June 2018
24-Jul-19

3. CURRENT STATUS / ISSUES:
MISSION – VISION
ORGANISATION
TRAINING
SHIFTS (roster, sick leave, costs)
TECHNICAL EXPERTISE – maybe too diversified ?
CH-FR INTEROPERABILITY
BEHAVIOR ISSUES
IMAGE - IDENTITY
COMMUNICATION
LANGUAGE BARRIERS
24-Jul-19

4. Vision
“To create an enjoyable, productive and challenging environment that delivers the highest quality emergency services to the CERN community and supports the enhancement of Fire and Rescue Service operations and technics”
24-Jul-19

5. Mission
Support, in close collaboration with other HSE groups, CERN in emergency preparedness and response
Provide, in collaboration with the relevant services and in accordance with agreements between CERN and its Host States, a fire and rescue service, 24 hours/7 days a week, in order to protect the physical integrity of persons, and to minimise any damage to the environment and property avoiding disruption of CERN’s activities
In the event of an Incident, represent CERN in contacts with its Host States and corresponding third parties
24-Jul-19

6. Start building from the bottom towards…
The organisational structure needs attention:
Reconnect Watch Managers (WM) into management and content of the work
Crisis management and incident command need to be strongly bonded with the organisational structure and the departmental needs
The operations of CFRS need attention:
CERN FB is an «industry» FB and not a «town» FB
Define to what level we do things (train, equipment, exercise, etc)
Change the poles to ‘areas of operations’ (or CFRS ‘fields of expertise’) to manage CERN risks
Realign these areas of operation to enhance each other and connect them to the personnel, training and exercise, financial and material planning
Areas of Operation and Fields of Expertise have their own ‘Expertise Management team’ that will be chaired by an Officer, WM and specified experts
24-Jul-19

7. Human Factors Celebrate and share successes Restore trust
Enhance and personalise relationships
Grant responsibility and accountability
Introduce servant leadership (help others to be (come) successful)
Restore internal safety
We grow into team
24-Jul-19

8. Key changes
New structure from pole based to skills based one, with clear operational and functional areas that support matrix management
Focus on essential tasks of CERN Fire and Rescue Service
Development Needs Analysis (DNA) for training and recruitment plans
Review of the shift and working patterns to support new structure
Delegate and increase responsibilities to achieve common goals
Continue innovation, research and development of new practices and equipment lead be Subject Matter Experts (SME) in cooperation with internal (teams) and external stakeholders to an agreed and sustainable level
24-Jul-19

9. Start with … Communication plan … start regular meetings
General and specific communication flows (up-down and vice-versa)
To identify common goals and collaboration areas within HSE and other stakeholders in- and outside CERN
Recruitment plan
Training plan
Roster & better planning…
Image, ambiance, sustainability
24-Jul-19

10. Group Management Structure
Group Management Team
Functional Management Team
Operational Support
Functional Management Team
Operations and Planning
Functional Management Team
Crisis and Contingency Management
24-Jul-19

11. 24-Jul-19 Special Project Paul Group Leader Matti Lines of Management
Lines of Influence
Logistics
Patrick
Business Support
Sevda
Operational Support
Steve
Operations and planning
Olivier
Crisis and Incident Management
Marc
Systems and Information
Rui
Training and planning
Jerome
Safety Control Room
Ludovic
Emergency Medical Care
Eric
Systems Developer
Kiti
Events coordination
Davide
Team 1
Julien
Oscar
FF’s with
Core skills and
Specialist skills in
ALS
SCR
Technical
Team 2
Jean-Claude
Lionel
FF’s with
Core skills and
Specialist skills in
ALS
SCR
Technical
Team 3
David
Heiko
FF’s with
Core skills and
Specialist skills in
ALS
SCR
Technical
Team 4
Javier
Frank
FF’s with
Core skills and
Specialist skills in
ALS
SCR
Technical
24-Jul-19

12. Skills Based Structure
ALS SECTION
SCR SECTION
ADVANCED TECHNICAL SECTION
7(8) years (5+2/5+3)
CORE FIRE SECTION
Training to join specalist section
Training to join specalist section
The training (exercise, personal development, …) is not enough developed, this is the main reason of the failure of our organization, FB. It (training) should be the first activity during working hours (Shift+d8).
We could define a training path for the new recruit all along his career in FB. He/she can be selected with general fire fighter profile, and trained, specialized to join ALS or CONTROL section. We can use extension to have time to prepare them properly.
Newly recruited staff
24-Jul-19

13. Incident Command Structure
CERN Crisis Mgmt Team
Gold
HSE Silver Team
SCR
FF1
FF2
Senior Officer
Silver
Officer
Bronze
Appliance
Watch Manager
FF1
FF2
FF3
Ambulance
FF1
FF2
24-Jul-19

14. Vision for HSE Fire safety across HSE – strong synergy Operation
Inspections
Prevention
Engineering
HSE-FB
HSE-OHS
2018
24-Jul-19

15. https://hr-dep.web.cern.ch/content/code-of-conduct
24-Jul-19

16. All on board !
24-Jul-19