1. Integrating and Coordinating Outreach Metro North Boston
Keith Wales, LICSW
Director of Homeless and Outreach Services
Check-In
Have all new hires sign in.
Ask them if they have current CPR/First Aid/MAP cards.
Make Copies—Dexter and Paulo get copies.
Give them a tent card and have them write their name and service element on it.
Give them their division specific orientation schedule. (Located in the H Drive:HR:Training)
Sam/Natasha take pictures.
 Ask about lunch issues – need gluten free etc
Bill Lillydale will send out no-shows notice to Program Managers.   
Introduce trainers, welcome participants to their first day at Eliot.
Introductions will be facilitated by: Kate Markarian (President)
Acknowledge the diversity of Eliot’s programming. Length of time for introductions varies with the size of the group.

2. Metro North Integration Project
Homeless Services: PATH/Placement/
TPP
Behavioral Health Outpatient: (bridge prescriptions, specialized PTSD, Treatment)
Primary/Specialized Care/Acountable Care Org (ACO)
Elder Services
Linkage to Recovery Coaching /MAT/Harm Reduction Specialists (AIDS Action Committee)
Enhanced Outpatient Grant (Recovery Coach, LICSW, RN)
Collaboration with DMH and/or BHCP/ACCS
Linkage to Jail Diversion Clinicians (grant funded)/Drug Court/HUB Meetings
Tenancy Preservation
When the name change occurred and why.

3. Metro North Integration Project Child Service Partners
Eliot Family Resource Center
Children’s Behavioral Health Initiative (CBHI)
School Based Personnel (human service integration within area school districts)

4. 1980’s

5. Referral Process
Form is ed, faxed, or texted to centralized/dedicated address or agency fax number
Referral is triaged and service(s) that coincide identified needs and preferences are dispatched for engagement
Referral sources: first responders, municipalities, state agencies, private citizens/businesses, human service organizations

6. Contact Information
Thank you… Homeless/Outreach Services Contact: Keith Wales (781)