1. by Elizabeth Stokoe, Rein O Sikveland, and Jon Symonds
Calling the GP surgery: patient burden, patient satisfaction, and implications for training
by Elizabeth Stokoe, Rein O Sikveland, and Jon Symonds
BJGP
Volume 66(652):e779-e785
October 27, 2016
©2016 by British Journal of General Practice

2. Overview of patient enquiries in the analysed recordings.
Elizabeth Stokoe et al. Br J Gen Pract 2016;66:e779-e785
©2016 by British Journal of General Practice

3. Satisfaction scores from the GP patient survey, for three surgeries, compared with ‘patient burden’.
Elizabeth Stokoe et al. Br J Gen Pract 2016;66:e779-e785
©2016 by British Journal of General Practice