1. September 2019 Proposed Service Changes Public Comment Meetings
May 16 & 21, 2019

2. MEETING PURPOSE
Thank you for joining us and participating in this community discussion. The purpose of this meeting is to take public comments on proposed service changes that will take effect on: Monday, September 2, 2019 (Labor Day). Sunday/Holiday schedule operates on Labor Day. No final decisions have been made.

3. MEETING FORMAT
Be considerate of meeting attendees and COTA staff. Please silence cell phones and other technology. Participants are encouraged to complete comment cards. Please print clearly. Following the presentation, staff will be available at each table to take your comments or feedback.

4. SERVICE CHANGE SCHEDULE
COTA modifies service three times per year – the first Monday of:
January
May
September
September 2019 changes will begin on:
Monday, September 2, 2019
Sunday/Holiday schedule operates on Labor Day.

5. September 2019 Proposed Service Changes
TRAVEL TIMES Changes

6. Schedule adjustments
Goal: Improve on-time service by adjusting the scheduled stop departure and arrival times
Frequent Lines
2 E. Main/ N. High (Sunday)
5 W. 5th Ave./Refugee (Weekday)
8 Karl/S. High/Parsons (Saturday)
23 James/Stelzer (All days)
CMAX (All Days)
Tentative: Lines may be added or removed as on-time performance information becomes available. 6

7. Schedule adjustments
Goal: Improve on-time service by adjusting the scheduled stop departure and arrival times
Standard Lines
6 Cleveland/ Sullivant (Weekday)
11 Bryden/ Maize (Weekday)
25 Brice (Weekday)
32 N. Broadway (Sunday)
Night Owl (Saturday)
102 Polaris Pkwy/ N High
Rush Hour (Weekdays)
51 Reynoldsburg
61 Grove City
72 Tuttle
Tentative: Lines may be added or removed as on-time performance information becomes available. 7

8. September 2019 Proposed Service Changes
Seasonal service

9. Zoo bus 2019: End of seasonal service
Labor Day (September 2) is the final day or Zoo Bus service in 2019.
Zoo Bus operates Holiday/Sunday on Labor Day.
Zoo Bus began weekend-only service May 11. Seven-day-a-week service will begin May, 27 (Memorial Day).
Zoo Bus operates Holiday/Sunday on Memorial Day and July 4. 9

10. September 2019 Proposed Service Changes
Route changes

11. OSUAir: Discontinue service
Goal: As many OSU students utilize AirConnect, COTA proposes discontinuing OSUAir service.
Next Steps: Increase outreach to OSU student bus pass holders to encourage use of AirConnect. Improve transfer experience between OSU area bus lines and AirConnect in downtown Columbus.
Why? OSU student ridership data shows very low use of OSUAir. Most OSU student pass holders already opt to use AirConnect over OSUAir. 11

12. AirConnect: New downtown Routing
Goal: Improve transfer experience and reduce customer confusion by moving AirConnect to High Street in both directions in downtown Columbus. 12

13. Long-Term Detour: Line 51 Reynoldsburg
Goal: Maintain afternoon/evening service quality when Ohio DOT closes downtown 3rd Street ramp to I-70 for a highway expansion project. Nearest I-70 entrance to downtown will be Miller-Kelton during construction.
Possible alternative routing:
After serving COTA Transit Terminal exit to S. High from Rich St.
Continue on S. High Street to SR 104. Use 104 eastbound.
Exit 104 at James Road to access I-70 and continue over regular route.
Reserve direction in downtown serving COTA Transit Terminal first, and Spring Street terminal last. Take N. 4th Street to I-670. Use southbound ramp to I-71 and eastbound ramp to I-70 to continue on regular route. 13

14. Long-Term Detour: Line 23 at James & Livingston
Goal: Maintain northbound Line 23 service on James Rd between E Livingston & E Main during construction project beginning July 1. Southbound buses will stay on the regular route.
Temporary Northbound Routing:
Westbound on E. Livingston Ave.
Right on Eastmoor Blvd.
Right on E. Main St.
Left on James Road and continue on regular route 14

15. September 2019 Proposed Service Changes
Trip changes

16. Add trips to reduce overcrowding
Goal: Reduce overcrowding on Rush hour-only lines and maintain safety for passengers.
Lines to watch:
Line 72 Tuttle
Line 73 Dublin 16

17. COTA MicroTransit Pilot
Beginning July 2019
COTA MicroTransit Pilot

18. Overview COTA PLUS: Grove city on-demand shuttle pilot
Goal: Address gaps by expanding mobility options through connections to fixed-route system
Overview
On-demand, COTA-operated service.
Wheelchair-accessible vehicles.
Service within defined zone.
Shared trips with multiple pickups and drop offs.
Provide access to new Mt. Carmel Grove City Hospital, Mid-Ohio Foodbank and multiple businesses. 18

19. Overview COTA PLUS: Grove city on demand shuttle pilot
One-year pilot program in Grove City launching July 15
Riders can schedule trips through VIA Transportation’s mobile application or call COTA Customer Service
Operates weekdays 5:30 a.m. – 8:00 p.m.
Travel anywhere within zone
Funding partnerships with Grove City and Mid- Ohio Regional Planning Commission 19

20. Fare Structure COTA PLUS: Grove city on demand shuttle pilot
* Rides from bus stop to bus stop require a fare 20

21. Fare Structure COTA PLUS: Grove city on demand shuttle pilot
* Rides from bus stop to bus stop require a fare 21

22. construction-Related
September 2019 Proposed Service Changes
construction-Related

23. Short North Streetscape Construction
Goal: Maintain service during construction on N. High Street from Starr Avenue to 9th Avenue through 2020.
Expect delays and temporary stop closures
For more information on the project: columbus.gov/highstreet
Lines affected:
CBUS
Line 1 Kenny/Livingston
Line 2 E. Main/N. High
Line 5 W. 5th Ave./Refugee
Night Owl
Line 102 Polaris Pkwy/ N. High (formerly Line 2L) 23

24. Short North Streetscape Construction
Project Status, as of Spring 2019 24

25. Relocate Long & High stop (Id 4157)
Goal:
Return Long & High stop to southwest corner upon completion of construction project on that corner.
Expected relocation to take place in summer Exact date to be determined. 25

26. Ongoing construction impacts
Goal: Maintain bus service during regional construction projects.
E. Livingston Ave. between S. High St. and Parsons Ave. (Line 1, Line 4, Line 8)
Short North Phases 3 & 4 from Starr to 9th Avenues (CBUS, Line 1, Line 2, Line 102 (formerly 2L), Line 5, Night Owl)
Cleveland Ave. from E. Long St. to Mt. Vernon – Creative Campus Project (Line 6, Line 9, CMAX)
North Broadway & Olentangy River Road roadway & freeway improvements (Line 32, Line 72)
Polaris Parkway from I-71 to Westerville Rd. improvements (Line 102 (formerly 2L), CMAX)
N. High St. & E. 15th Ave. redevelopment (Line 1, Line 2, Line 102 (formerly 2L), Line 31, Night Owl)
Riverside Dr. & Nottingham Rd. ODOT paving, crosswalk, and ramp improvements from April 11th through late (Line 32, Line 73) 26

27. Watch for delays in the following areas
Goal: Inform customers of expected upcoming construction delays.
Hamilton Road from I-70 to Refugee Road (Line 5, Line 23, Line 24)
Addition of shared use path on west side and sidewalk on the east side
Late April 2019
W. Third Ave. between Northwest Blvd. & Edgehill Road (Line 3)
Sidewalk construction on north side of street
May 2019
McGuffey & Duxberry sidewalk construction (Line 8)
July 2019 27

28. Watch for delays in the following areas
Goal: Inform customers of expected upcoming construction delays.
Hamilton Road from 161 to Morse Road street widening (Line 24)
July 2019
E Main St & McNaughten (Line 2, Line 25)
expected August 2019
Cleveland Ave and 161 (CMAX, Line 35)
expected October 2019 28

29. Follow us
@COTABus