1. Electronic Communication
OAT 121
Intro to Office Support
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2. Electronic Communication
Communication by computer or cell phone

3. Keeping in Touch E-mail Text Messaging Phone Bulletin Board
Teleconferencing

4. E-Mail Tips Use an interesting subject line Keep it short
Watch punctuation and capitalization
Distinguish between “Reply” and “Reply All”
Watch your tone
Use emoticons sparingly
Lesson descriptions should be brief.

5. Why Use Electronic Communication?
Interactive
Combines multimedia
Enhances collaboration
Fast
Example objectives
At the end of this lesson, you will be able to:
Save files to the team Web server.
Move files to different locations on the team Web server.
Share files on the team Web server.

6.
70%
Cell Phone
25%
Text Message 5%

7. Cell Phone Etiquette Set to vibrate when needed
Keep public conversations short
Use hands-free device while driving
Excuse yourself before taking calls
Lower your voice level

8. Text Messaging Tips Don’t text and drive
Use only for informal conversations
Be aware of your tone
Turn it off during class