1. Form
FRA PC/L Human Factors

2. Frequency Scale
FRA PC/L Human Factors

3. Frequencies
FRA PC/L Human Factors

4. Grading Scale
FRA PC/L Human Factors

5. Grading
FRA PC/L Human Factors

6. Repeat │ Debriefed │ Standard │ Excellent ↕ ↕ ↕ ↕
↕ ↕ ↕ ↕
Unsatisfactory│ Marginal │ Satisfactory │ Excellent
FRA PC/L Human Factors

7. Basic Performance of Flight Crew
Technical
Manual Aeroplane Control (TM)
Knowledge of Systems (TS)
Use of Automation (TA)
Procedural
Knowledge of Procedures (PK)
Adherence to Procedures (PA)
Interpersonal
Communication (IC)
Leadership and Teamwork (IL)
Workload Management (IW)
Situation Awareness and Decision Making (ID)
FRA PC/L Human Factors

8. Reasoning
FRA PC/L Human Factors

9. Reasoning
FRA PC/L Human Factors

10. Identified Necessary Actions
Define detailed observable rating criteria => Description of company standard
By observing frequencies of behaviour the progress and the absolute performance to be described
Instructors observe largely the same
Make transparent for the trainee
FRA PC/L Human Factors

11. Performance and Progress
Evaluation
absolute
actually observed (and recorded) frequencies
compared to the „ready" pilot (Commander resp. First Officer)
relative
actually observed (and recorded) frequencies
in relation to the training phase
with pre-defined levels of performance {frequencies}
Performance and Progress
FRA PC/L Human Factors

12. Definition
The Landing Pilot is initially the Handling Pilot and will handle the take-off and landing, except in role reversal when he is the Non-Handling Pilot for taxi until the Handling Non-Landing Pilot hands the handling to the Landing Pilot at 80 knots. The Non-Landing (Non-Handling, since the Landing Pilot is handling) Pilot reads the checklist to the Handling Landing Pilot until after the Before Descent Checklist completion, when the Handling Landing Pilot hands the handling to the NonHandling Non-Landing Pilot who then becomes the Handling Non-Landing Pilot, eh langind nonsense nonhanging Polit non-checklist
(from Birdspeed Update to Flight Operations Manual, courtesy of ABS Magazine in Wichita) from Flight International, 12.Mar.96
FRA PC/L Human Factors

13. Observation
FRA PC/L Human Factors

14. Observation contd.
FRA PC/L Human Factors

15. X X X X X X X Reasoning (Unsatisfactory LS) X X X X X X
Weitere Folie für Standard-Beurteilung (S bzw. E) erstellen (andere Phase)
Twice only in 800 Ft, once
not at all established
Went below LDG-MIN
7.4.1 One forced landing iso g/a X X X X
FRA PC/L Human Factors

16. at least 17 out of 33 criteria not met
Excerpt of possible observations X
Communication X X X X X
at least 17 out of 33 criteria not met
Leadership & Teamwork X X X X X X
Workload Management X X X X X X
SA & Decision Making X X
FRA PC/L Human Factors

17. Observation contd.
FRA PC/L Human Factors

18. What Next? Principles of Behaviour Assessment in NOTECHS/JARTEL
Development of Lufthansa‘s New Behaviour Marker System
Crosslinking NOTECHS to LH Interpersonal Competences
The Implementation Case: Lufthansa‘s Evaluation Method
Usability Study
Summary