1. SMS 2003 Install and Configuration Walkthrough
© 2002 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

2. SMS 2003 Patch Management: How It Works
Microsoft Download Center
Setup: Download Security Update Inventory and Office Inventory Tools; run inventory tool installer
Scan components replicate to SMS clients
Firewall
Clients scanned; scan results merged into SMS hardware inventory data
SMS Distribution Point
Administrator uses Distribute Software Updates Wizard to authorize updates
SMS Site Server
SMS Clients
Update files downloaded; packages, programs & advertisements created/updated; packages replicated & programs advertised to SMS clients
SMS Distribution Point
Software Update Installation Agent on clients deploy updates
Periodically: Sync component checks for new updates; scans clients; and deploys necessary updates
SMS Clients
SMS Clients
© 2002 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

3. SMS 2003 Feature Packs Mobile Device Management Feature Pack
Add-on to SMS 2003 to manage Windows CE/PPC based devices
Delivers an integrated solution for servers, desktops, and devices
OS Deployment Feature Pack
Ability to deploy industry recognized images to existing desktops
Integrated process for planning, state, and data migration, OS deployment, and post deployment changes
© 2002 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

4. Microsoft Operations Manager 2005
© 2002 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

5. Reduced Time to Value Out-of-the-box Management Packs and Reports
Self deploying, auto targeting of MPs, Self managing
Computer Discovery and Agent management through simple wizards
Improved install based on MSI
Pre-requisite checker to ensure successful install
Rolling upgrades to allow management during upgrade
Simplified “To Do” list and Information Center within MMC
© 2002 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

6. Proof Point: Microsoft OTG
Microsoft Internal Network Support (OTG)
MOM manages ~7000 Servers worldwide
All MOM alerts reported centrally (Redmond WA) < 2 minutes
OTG Example: MS’ internal Exchange Environment
210 Servers in 72 locations worldwide
114 mailbox servers, 4.5M messages/day internally
MOM monitors it all, only alerting as necessary
Accuracy of MOM alerting reduces support churn
Daily Averages (for Exchange)
Events monitored
42,000 / day
Performance metrics collected
1.2 million / day
Average # MOM alerts
< 1 alert / server / day
Alert to Trouble Ticket Ratio
BEFORE MOM
AFTER MOM
35 : 1
3 : 1
© 2002 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

7. MOM 2005 Feature Set Ease of Use Improved Infrastructure
Ease Of Deployment
Agentless Monitoring
MSI based Setup, Pre install Wizard
Agent Management
Broader support of Topologies (Firewall)
Improved Scale
Security, 64 bit, International
Rolling Upgrades
Improved Infrastructure
Instance Aware monitoring
Service Discovery
Cluster Monitoring
New reports, tasks, views and diagnostics
XML based import /export
MP refresh
Ease of Use
Operations Console and Server Status Monitoring
SQL Reporting and Data warehouse
Topological Views
Auto Alert resolution
Scopes and Nested Groups
Overrides
Tasks – UI and runtime
Diagnostics
Better integration with Trouble Ticketing
Maintenance Mode
Multi Pane view
© 2002 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

8. Reporting
Based on SQL Reporting Service and the System Center Data Warehouse:
Long term data storage
Customization
Dynamic/Sophisticated reports
Per report security
Exporting data to other formats
Service specific reports out of box
Summary reports
Capacity and performance trend graphs
Operations reports
Resources
Availability and Reliability
Capabilities
View or print
Publish to Web site
Schedule generation offline
© 2002 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

9. Improvements in Performance and Scale
MOM 2000 (06/2001)
MOM SP1 (01/2003)
* MOM 2005
(Q4 2004)
Scale (nodes/zone)
1,000
2,000
3,500
Alert latency (1000 nodes)
> 600 seconds
270 seconds
30 seconds
Agent heartbeats (1000 nodes)
Discovery (1000 nodes)
15 minutes
3 minutes
Agent push (1000 nodes)
30 minutes
12 minutes
Agent footprint (idle)
22 MB
18 MB
3.5 MB
Agent footprint (managing Exchange)
40+ MB
12MB (agent process)
6MB (host process)
© 2002 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

10. MOM Architectural Overview MOM 2004 Architecture
Reporting Database
Reporting Console
MOM Database
MOM
Server
Operator Console
Admin Console
Web Console
Agents
Agents
© 2002 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

11. “Enhanced Operations”
Operations Manager 2005
“Enhanced Operations”
© 2002 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

12. Connecting MOM Alerts Bi-Directionally to Other Management Framework
e.g. Tivoli, HPOV
MOM 2005
Management Group
Product
Connector
Product Connector built on MCF
© 2002 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

13. Configuring MOM Third Party Management Packs
HP Servers
Proliant & Integrity lines
MP by HP
Cisco Appliances
By Jalasoft
UNIX & Linux
Vintela, NetIQ and Metilinx
And More
Microsoft Management Alliance
© 2002 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

14. Dynamic Systems Initiative
Develop Operationally Aware Applications by Capturing IT Standards in Software
Manage the entire system dynamically
Merc.
Stage
Shuttle
Job
Cache
HTTP
SQL
Feed Store
DSS
FTP
Instrumentation
Guidelines
Operations
Knowledge
Data Center
Policies
Automatically deploy applications and resources
Virtualized Platform
System Definition Model
© 2002 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

15. For More Information… Product Information Dynamic Systems Initiative
Microsoft Operations Manager
Systems Management Server 2003
SQL Reporting Services
Dynamic Systems Initiative
Setup and Configuration Help
Blogs.msdn.com/mkleef
© 2002 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

16. Microsoft Events and Communities
Not getting event invites anymore? Don’t know what's on in your state?
Subscribe to TechNet Flash via TechNet Lounge
Visit MSDN Community Website and join MSDN Connections
Subscribe to MSDN Flash Newsletter (events)
Or…Visit the Profile Center and subscribe to all of them
© 2002 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

17. © 2003 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.
© 2002 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.