1. $222m St John in Your Community (Area Committee draft only)
St John delivers approximately 90% of emergency ambulance services throughout New Zealand from Cape Reinga on behalf of the Ministry of Health and Accident Compensation Corporation.
Emergency Ambulance Services in New Zealand
where the costs go
Annual expenditure projected in 2017/18
$222m
For emergency ambulance services
507, Emergency
calls per year
Average annual growth rate 5.4%
430,000 Incidents
Per year
Average annual growth rate 4.2%
390,000 Incidents
Attended
Average annual growth rate 3.0%
Clinical Hub phone triage:
Incidents handled – 48,764
Incidents resolved – 13,474
ED admissions prevented
97,096
Ambulance Services National Activity
where the funding comes from

2. 106 60 $1.76m Emergency Ambulance Services in Your Community 92.64%
At present the information in this sheet has been amended to reflect boundaries that match the datasets that are used across St John. On the whole these reflect a boundary structure within the NZ Census called “Area Unit”, which do not match our Area Committee boundaries. This will create some inconsistency in the data but at it’s higher level we feel it is indicatively useful in the meantime anyway. In the future we hope to be able to align all of our St John data sources so it is possible to more accurately report these aligned to actual Area Committee boundaries.
Cost of Ambulance Services for the Community
Incidents by Priority
Rural Red
30 Minute Response Performance
91.4%
$1.76m
effective cost of ambulance services to this community
The Incidents we responded to were treated as follows ….
Triaged and advice or phone referral to other healthcare services 71
Taken to the emergency department
1,996
Treated at scene
565
Treated and taken to GP or other community health service 99
92.64%
of all responses were fully
crewed
81.53%
of all responses were supported by volunteers
Responses to Incidents
106
incidents in this community were supported by our air ambulance partners 60
incidents were co-responded to with our Fire and Emergency partners
In the last 12 months we responded to 2,699 incidents in this community

3. 244 550 39 30 462 30 650 26 Other Services for Your Community
To make New Zealand Communities stronger, safer, better, St John provides a number of services beyond the emergency ambulance service, helping to improve the wellbeing of your community especially those who are vulnerable or living in isolation.
St John’s telecare service is supporting
244
people
to live safely and independently within your community
Medical Alarms
In the last 12 months the your Health Shuttle Service transported
550
people
to get to their health appointments, delivering over
3,400 transportations
Health Shuttles
The health shuttle service in here is supported by over 30
volunteers
who contributed over
5,500 hours
last year
The FEDs
program supports the community with 39
volunteers
contributing over
2,800 hours
last year
Friends of Emergency Departments
During the
last 12 months
over
462
people
attended St John run training courses here in First Aid and
CPR
First Aid Training
In the this Community there are 30
youth members
supported by
3 leaders
in gaining health, wellbeing, personal and
leadership skills
St John Youth Program
In the last year we delivered the ASB St John in schools programmed through
10 programmes run
teaching
650
Young People
so they can confidently do basic first aid and call 111 in an emergency
ASB St John in Schools
With the support of the community we have a record of over 26
registered online AEDs within in this community
@aedlocations.co.nz
AEDs in the Community

4. 13% 43 268 Support from Your Community 727 Supporter Schemes
As a charity, ongoing support from communities throughout New Zealand is critical for St John to deliver it’s vital emergency ambulance service, and increasingly important charitable community health services, in playing our part to make New Zealand Communities stronger, safer, better.
Supporter Schemes
13%
of the this community are covered for ambulance transportations through their St John supporter scheme membership
268
Ambulance transportations were covered through the patients St John supporter scheme membership in the last year 43
regular givers from the this community are providing almost $12,700 in support to St John in the coming year
Regular Giving
In total the community contributed over $130,000 to support the services of St John in donations in the last year, which is the equivalent of $13.08 per head of population, compared with a national average of $3.97.
Donations
727
supporter
schemes
With the support of over 35 volunteers the Community Op Shop contributed over $110,000 in contribution to support the delivery of life saving and community health services including the community Health Shuttle
Community Op Shop
In total the Community contributed over $350,000 last year to support St John. *
Overall Contribution to Services
In the last year, in addition to their annual St John supporter scheme membership fees worth $42,500 per annum, members of the scheme in here also made over $7,500 in additional donations
*excludes bequests