1. Office Communications Server 2007 R2 Group Chat
7/28/2019 9:24 PM
Office Communications Server 2007 R2 Group Chat
Ashima Singhal Senior Product Manager Microsoft Corporation
© 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

2. Agenda Introduction to Office Communications Server 2007 R2 Group Chat
End User Functionality
Use Cases
Architecture & Deployment Overview
Administration & Management
Summary

3. Group Chat Functionality – New in OCS 2007 R2
VoIP and Telephony
Audio, Video & Web Conferencing
Instant Messaging
& Calendaring
Voice Mail and Unified Messaging
Persistent Group Chat
Shared Presence Status
Microsoft UC Platform

4. What is Persistent Group Chat?
Persistent group chat enables people to carry on topic-specific, multi-party discussions that persist over time - leading to better team information sharing 

5. End User Functionality
Persistent topic-based discussion forums support dispersed teams

6. End User Functionality
Persistent topic-based discussion forums support dispersed teams
“My Chat dock” makes participation simple and efficient

7. End User Functionality
Persistent topic-based discussion forums support dispersed teams
“My Chat dock” makes participation simple and efficient
Customizable notifications and high importance messages control interruptions

8. End User Functionality
Persistent topic-based discussion forums support dispersed teams
“My Chat dock” makes participation simple and efficient
Customizable notifications and high importance messages control interruptions
Multiple content types enable flexible information sharing
Text
Documents
Images
Web links
Chat Room links
Multi-line stories
Emoticons

9. End User Functionality
Persistent topic-based discussion forums support dispersed teams
“My Chat dock” makes participation simple and efficient
Multiple content types enable flexible information sharing
Customizable notifications and alerts control interruptions
User-defined filters enable “intelligent consumption” of information

10. End User Functionality
Persistent topic-based discussion forums support dispersed teams
“My Chat dock” makes participation simple and efficient
Multiple content types enable flexible information sharing
Customizable notifications and alerts control interruptions
User-defined filters enable “intelligent consumption” of information
Chat History search transforms chat into a knowledge asset

11. Office Communications Server 2007 R2 Group Chat Client
OCS Client Components
Office Communicator
Office Communications Server R2 Group Chat Client
Rich presence, enterprise instant messaging, one click access to audio, video, desktop sharing and conferencing, interoperability with Microsoft Office applications
Chat Rooms, filters, alerts, and search features

12. Office Communicator & Group Chat Client Configuration Communicator preferred IM client
Office Communicator is the preferred IM client (default configuration)
Contact list and IM conversations take place through Communicator, even when initiated through the group chat client
Users can switch from IM to application sharing & other modalities
Full presence integration with Office applications
Group Chat is the client for chat rooms. It does not maintain any instance of the contact list. Only the chat room roster is available with presence states
Filters available in Group Chat
Each client provides for notifications for the workload it manages

13. Common Use Cases Financial Services R&D, Support, Call Centers
Faster response to market opportunities
Information sharing across geographies
Improved research distribution
R&D, Support, Call Centers
Efficient escalations
Enhanced access to experts
Account/Project Management
Better account team coordination
Enhanced customer service
Any dispersed or cross functional team can benefit from the use of virtual rooms to share information. Identify the business needs and areas in your organization that have the greatest potential to use these new capabilities.

14. Architecture and Deployment Overview

15. Office Communications Server 2007 R2 Architecture
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Office Communications Server 2007 R2 Architecture
UC endpoints
Public IM Clouds
Active Directory
DMZ
AOL
Windows Live
OCS 2007 R2 Pool
Data
Audio/ Video
Yahoo
Workloads:
IM/Presence
Conferencing
Voice
UCAS Applications
Apps sharing
Web Components
SIP
Monitoring Server
Remote
Users
Backend
SQL server
Front-End
Server(s)
Edge
Servers
Advanced
Media GW
CWA
Exchange
2007 Server UM
Voic
Archiving Server
Federated
Businesses
(Mediation
Server)
PSTN
Group Chat
© 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

16. Deploying Group Chat Server
Group Chat is a separate server role
Requires OCS 2007 R2 server pool
OCS 2007 server pools can exist in environment but group chat server must connect to an R2 server pool
Requires 64-bit Operating System
No special AD extensions necessary
English language only

17. Federated Group Chat Cross-functional group dialogue with your extended enterprise
Company
Shared chat rooms can be set up with trusted organizations utilizing Office Communications Server federation capabilities
Chat room security and membership is configurable
Users can search for federated chat rooms by selecting the appropriate authorized domain in the group chat client
Partner
Customer 17 17 17

18. Administration and Management
Roles
Administrator can administrate all chat rooms and categories and/or administer all users
Manager can control the chat room settings, subject to policies set by the Administrator
Participant is a member that can view and post to a chat room

19. Administration and Management
Definitions and Guiding Principles
Scope is the overall access control mechanism
Use Active Directory objects (Domains, Security Groups and Distribution Lists) to define Scope. Keep ‘Root Scope’ as broad as possible
Next level contains ‘Categories’ that contain common chat room properties
Create Categories that logically group business information needs
Set the Scope of each Category to allow only the users that need access to channel in that category access
Create individual Chat Rooms with more refined properties on membership and other preferences

20. Group Chat Hierarchy Root Category Category Chat Rooms
Used to define global behaviour
Category
Sub-categories inherit settings and behaviour from parent categories
Chat Rooms
Hosts topic-based multi-user discussions
Can define granular settings

21. Managing Chat Rooms Chat room descriptors1 1 2
Chat room type: Normal/ Auditorium 2 3
Chat room settings 3

22. Summary Group chat is a new capability in OCS 2007R2
Group Chat is delivered through a specialized client and new server role
Improves cross functional team communications
Identifying teams and defining appropriate categories and best practices can help the successful adoption of group chat

23. 7/28/2019 9:24 PM
© 2008 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The example companies, organizations, products, people and events depicted herein are fictitious.  No association with any real company, organization, product, person or event is intended or should be inferred. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. This document may contain information related to pre-release software, which may be substantially modified before its first commercial release. Accordingly, the information may not accurately describe or reflect the software product when first commercially released MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
© 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.