1. Introduction to WELLBEING SUPPORT SERVICES

2. Wellbeing Support Services
Disability
Counselling
Mental Health & Wellbeing
Student Support
Support for students with disabilities, including specific learning differences or long term medical conditions.
Offers a range of services in a therapeutic context to help process and understand a wide range of emotional and psychological issues.
Support for students experiencing a wide range of mental health and wellbeing issues and mental health disabilities
Practical advice and help accessing other services.

3. Disability Services www.warwick.ac.uk/disability
Advice, guidance and support to students with disabilities such as sensory impairments, long-term medical conditions, specific learning differences, ASD, etc.
Information on available funding including the Disabled Student Allowances
Reasonable adjustments including special exam arrangements to facilitate study
Advice and support for academics who have student with disability in dept.
Questions –
Finance – (no budget centrally)
environment – estates
resources – dept. and library e.g. changes to course handbook, note-taking
support – via DSA (NB. Changes to DSA)
Student engagement – expectation that student will take charge of own disability. Must discuss issues and needs
Each dept. has disability contact
Example: student declared Aspergers – no mention before. What does that mean for you as p.t? As dept? (instructions/ changes/ sensory difficulties/ group work/ recognizing anxiety)

4. Disability Services
One to one specialist support and practical enabling support (mentoring, specialist study skills, note taking etc)
Raising awareness of disability, accessibility and inclusive teaching & learning practices for all
Offering staff awareness sessions

5. Counselling Service www.warwick.ac.uk/counselling
Dedicated team of professional counsellors
Range of therapeutic interventions to help explore and understand a wide variety of emotional and psychological issues:
Face-to-face
Counselling
Group therapy
Workshop programme
Self-help resources on line
UCS works with a range of issues including depression; anxiety; interpersonal relating; self confidence and esteem and so on
UCS works with a range of severity of issues, from mild (where a difficult situation is contained and functioning is only mildly affected) to severe (where distress is very high and functioning is significantly affected)
Our aim is to help people develop understanding and insight into their issues so they can increase their capacity to effect change leading to improvement in psychological mood and functioning - so they can engage fully in their academic tasks and student life.
Range of services – all services can be registered with through the website:
Face-to-face – is generally brief, focused therapy for those who want to talk individually with a professional in person about their issues. This service is very popular with students, from registration to appointment will tend to be approximately 2 weeks (see the website for details), although those who register will be offered a brief pre-counselling consultation session opportunity with a professional counsellor in the UCS team within 5 days of registering.
Counselling –helpful for those who find exploring their concerns in writing with a trained professional and getting responses each week, without having to keep to a specific appointment time.
Group therapy – valuable for those who benefit from regular, longer term therapeutic input and helpful as a space to consider interpersonal relating
Workshop programme – a range of topics such as managing procrastination, building confidence and self esteem, stress and anxiety reduction. One-off, 2 hour workshops throughout the year.
Self-help– available 24/7 on line – a list of 60 issues with information about the topic and links to further help and support and a range of self help resources such as e-books to help explore issues further.
See the ‘testimonials and tips’ webpage to read how others have found their experience of the UCS – over 90% of those who use the service would recommend it.
Example – grandparent dies over Christmas – difficulties in summer term (exploring/ understanding issues)

6. Mental Health & Wellbeing Team
Support, advice and information to assist students in managing a mental health disability or severe and enduring mental health difficulty at University
Refer to and liaise with external support where appropriate
GPs
Crisis Resolution & Home Treatment Team
Community Mental Health Team
Early Intervention Team
Access to mentoring under Disabled Students Allowances (DSAs) and arranging reasonable adjustments to study
Guided self-help material and brief psychological interventions
Advising academics if concerned about a student’s mental health
Counselling or mental health?
NB. the University is not able to provide long term support to students unless they access DSA (which can pay for mentoring.) International students do not have access to this, so we do need to plan differently for their longer term support needs
Crucial to manage expectations – not just those of students, but also the expectations of academics – there is a limit to the level of support the University can provide. NOT an emergency service; can be wait of 2/3 weeks. Role is consultancy; not ongoing support (monitoring not treating)
Everyone’s health, both physical and mental, varies from time to time and may sometimes cause problems for the individual, or those around them
Living away from home/ transition to adult life/ culture shock/ family issues/ relationships/ work pressures
State of wellbeing – good diet/ exercise/ sleep pattern/ not too much alcohol etc
Important to disclose if there is an ongoing disability issue – can’t provide long term support
Example: no previous MH difficulties – experience episode of mental ill-health. Short spell in hosp. – home to recuperate – see MH co-ordinator on return to discuss strategies for managing stress, identify support needs

7. Mental Health & Wellbeing Team
Wellbeing sessions
Brief sessions to problem solve a wellbeing issue and identify a specific practical strategy
Wellbeing Workshop Sessions
Including healthy lifestyle, work-life balance, managing stress, improving sleep and so on
Wellbeing Promotion in departments

8. Student Support Offering support to students on non-academic
difficulties
Initial assessment &
signposting
Advice to academic staff
Example: international masters student – not concentrating on studies/ can’t sleep/ cultural issues/ no appetite/ query re. how to go about essays. Referrals to MH/ GP/ Skills/ PT

9. Remote support Counselling – email
Other teams – , telephone and Skype

10. Network of support: www.warwick.ac.uk/studentsupport
Residential Life Team
Dean of Students Office
Personal tutors
Health Centre
Student Funding
International Student Office
Chaplaincy
Security/ Police
Student Careers and Skills
Students’ Union Advice Centre
Local services
NB. Global Engagement covers
Immigration Service, Police Registration, Banking, Trips and Social events

11. Further information on accessing our services 
Professionals offering wide range of services- each service is in communication with the others where relevant to ensure a comprehensive support package for students. Warwick offers a supportive environment, recognising that they are all adults, who need to take responsibility for their own actions, and should they need support, will need to engage with us, and poss. other statutory support services (acknowledging the limits of what can be expected of an educational establishment).
If they do so, then we will offer the support we can.