1. ABMP Student Success Curriculum
Topic 12:
Professional Conduct

2. 2. Professional Conduct Defined
Conduct that follows accepted industry principles and shows compassion and caring for others.
Appropriate dress
Hygiene
Academic integrity
Respect for others
Communication skills

3. 3. Professional Dress Clothing should not draw attention to the body.
School dress code

4. 4. Classroom Disturbances
Inappropriate cell phone use
Side conversations
Insensitivity
Lateness
Academic integrity
Professional interactions with peers
Professional interactions with instructors

5. 5. Prohibited Activities
Weapons or knives on campus
Alcohol on campus or before class
Illegal drugs on campus or before class
Racial or sexual slurs
Vandalism of the building or equipment

6. 6. Academic Integrity
Any action or attempted action that results in an unfair academic advantage for oneself is a breach of academic integrity.
School’s policy on cheating

7. 7. Professional Interaction with Peers
Classmates are an important source of support and knowledge.
Treat others kindly.
Treat others respectfully.
Avoid gossiping.
Handle conflicts professionally.

8. 8. Professional Interaction with Instructors
Occasionally a student will develop a grievance towards an instructor.
Ask for a private meeting.
Never take up class time to air a personal grievance.
Identify solutions.
Meet with instructor and school administrator if necessary.

9. 9. Grievance Procedure
Follow the school’s grievance procedure if you have a grievance with a classmate or instructor:
School Grievance Procedure:

10. 10. I-Statements Verses You-Statements
You statements feel blaming and lead to more conflict.
“You never give me a chance to say what I think in class. You are so rude and always cut me off!”
I statements help the other person understand your point of view.
“When I am cut off in mid-sentence, it makes me feel like my ideas are not important to you. As a result, I usually don’t want to discuss issues with you. I would like it if you would let me finish what I am saying and then respond.”

11. 11. Classroom Dynamics
Anything that influences the interpersonal relationships and attitudes of students and instructors.

12. 12. Sexually Inappropriate Behavior
Confusing messages
Poor draping
Lack of personal modesty
Poor body mechanics; leaning
Body comments
Listening and attitudes

13. 13. Sexual Harassment Quid pro quo Hostile Environment
School employee’s conduct causes a student to believe he or she must submit to unwanted sexual behavior to receive financial aid or pass a class.
Hostile Environment
Unwanted sexual conduct is so pervasive, persistent, or severe that it impacts a student's ability to participate in or benefit from an educational program.

14. 14. Examples of Conduct That Could Be Considered Harassing
Repeated unwanted requests for dates, sexual flirtation, sexual nicknames
Unnecessary touching,hugging, etc.
Sexually explicit comments, jokes
Gender-based harassment
Displaying sexually explicit drawings or written material
Touching oneself sexually or talking about one’s sexual activity in front of others

15. 15. Suggested Informal Procedure
Tell the alleged harasser that his or her behavior is unwelcome and that you want him or her to stop.
Write a letter telling the alleged harasser to stop.
If the behavior does not immediately stop, follow the formal procedure.

16. 16. Formal Complaint Oral Complaint Written Complaint
To instructor or school administrator
Written Complaint
School administrator
Schools Complaint Procedure

17. 17. Gossip Good gossip Bad gossip
How does gossip impact the massage classroom?

18. 18. Negativity & Poor Attitudes
Everyone is negative sometimes.
How does negativity disrupt a classroom environment?

19. 19. Conflict
Conflict in the classroom
Some examples from the past …

20. 20. Ways People Deal with Conflict
Do nothing and hope it goes away.
Give in, even if its unfair.
Avoid the person/people involved in the conflict.
Get help from other people by gossiping.
Argue aggressively.

21. 21. Conflict Resolution React thoughtfully. Listen carefully.
Attack the problem, not each other.
Accept responsibility.
Use direct communication.
Look to the future.

22. 22. You Create Your Classroom Experience
Be friendly.
Be kind.
Be respectful.
Don’t leave anyone out.
Pay attention to your own behavior.

23. 23. Manage Your Behavior & Attitudes
Fill out the Professional Conduct and Classroom Dynamics Assessment (worksheet 12-1, page 133).
Regularly do a behavior and attitude check.
Be aware that behavior can have a negative impact on the rest of the class.

24. 24. Process What do you want your classroom experience to be like?
What behaviors are needed to ensure this reality?

25. ABMP Student Success Curriculum
Find additional resources at ABMP.com.