1. Delivery
Ch. 13

2. Even a mediocre speech will be more effective if it is presented well, whereas a wonderfully written speech can be ruined by poor delivery
Having something to say is not enough. You must also know how to say it.

3. Nonverbal communication:
Communication based on a person’s use of voice and body, rather than on the use of words.

4. What is good delivery? Good delivery does not call attention to itself
Most audiences prefer delivery that combines a certain degree of formality with the best attributes of good conversation:
Directness
Spontaneity
Animation
Vocal & facial expressiveness
A lively sense of communication

5. Methods of delivery
There are four basic methods of delivering a speech
Reading from a manuscript
Reciting from memory
Speaking impromptu
Speaking extemporaneously
Carefully prepared and practiced in advance. NOT off-the-cuff like impromptu
Provides conversational quality
Presenting a speech so it sounds spontaneous no matter how many times it has been rehearsed

6. The speaker’s voice Aspects of voice you should work to control Volume
Pitch
Rate
Pauses
Vocal variety
Pronunciation
Articulation
Dialect

7. https://www.ted.com/talks/james_veitch_this_is_what_happens_when_you_reply_t o_spam_email

8. The speaker’s body
Personal appearance
Movement
Gestures
Eye contact

9. Practicing delivery Five –step method:
Practice your preparation outline aloud
Make a speaking outline
Practice aloud using only the speaking outline
Polish and refine delivery
Do a dress rehearsal

10. Answering audience questions
Preparing for a question and answer session:
Formulate answers to possible questions
Practice the delivery
Managing the question-and-answer session
Approach questions with a positive attitude
Listen carefully
Direct answers to the entire audience
Be honest and straightforward
Stay on track