1. Renee Davis, Douglas County Parent Mentor
What Did You Say?
Renee Davis, Douglas County Parent Mentor

2. What is Communication?
Definition

3. Why Do We Communicate?
We Are Human
There Is A Need
There Is A Want

4. With Whom Do We Communicate?
Family
Friends
Co-Workers
Etc.

5. Where Do We Communicate?
At Home
At Work
In The Community

6. How Do We Communicate? One-To-One In A Group Verbally And Non-Verbally
Tone Of Voice
In Person, By Phone, By Text, By , By Social Media, etc.

7. When Do We Communicate?
When There Is An Emotion That Needs To Be Expressed
When We Have Something To Say
Timing Is Important

8. How Do We Effectively Communicate?
Active Listening
Attention
Aware Of Individual Differences
Body Language
Eye Contact
Facial Expressions
Language

9. What About Difficult Communication Situations?
Stay Calm
Choose Words Carefully
Be Aware Of Body Language
Be Aware Of Facial Expressions
Be Aware Of Feelings Behind Words

10. Activities
Active Listening Exercise
Bridge-Building Activity

11. Sources www.merriam-webster.com/dictionary/communication
communication.htm
communication.htm