1. PCP SU Training

2. PCP Patricia Name Record (Natural Person)
Mandatory Fields – , Language & “User Connection”
PCP Details tab
Case to Company to PCP User connections

3. PCP Admin - Roles Roles = Security Groups (PCP)
Default User Association
PCP Configurations based on Roles
One role per user

4. PCP – Pages & Portlets Pages contains portlets
Pages requires view permissions per role
If a user has access to a page, they have access to everything on that page
Portlets is the functional blocks of a page
Some portlets depend on other to be of use

5. PCP – User portlets
User portlets are the ones that end users will have access to
Covers both view and update features
Only requires view permission on related page to use

6. PCP – Admin Portlets
Admin portlets are the ones where configuration of the “user” portlets are done
Configurations are based on roles
Both layout and security configurations

7. PCP Admin – Portlet Look & Feel and Configuration
Customize Portlet design using Look & Feel
Advanced Styling available with custom CSS (Cascading Style Sheet)
Individual Portlet permissions

8. PCP Admin - Troubleshooting
User unable to logon
User locked out
“Requested Resource <URL> not available”
Missing users/No users found (Admin)
Not able to Update/Create user from Patricia Name record