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presented by James W. Bassett
You Can Solve Employee Theft presented by James W. Bassett © (352)
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Sense of Desperation! More Thefts & Robberies More Job Losses
Shrinking Retirement & Savings Home Foreclosures © (352)
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© 2010 www.TheftStopper.com (352) 277-6222
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The thief’s co-workers.
Question: Who knows the identity of the thief? Answer: The thief’s co-workers. © (352)
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How Innocent Co-workers Know
Spend significant time together Share life stories, personal problems, feelings If someone acting different, co-workers notice They become amateur detectives © (352)
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Interview All Employees/Suspects
Had opportunity & access 1-on-1 in privacy No phones No interruptions © (352)
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Gain Cooperation Point out in suspect’s best interest
Assure confidentiality Review details – what, when, where Ask specific questions… © (352)
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5 Key Interview Questions
Who could have stolen it? Who did not steal it? Who would you say did not steal it? Who do you think stole it? Who would say you stole it? © (352)
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Benefits of Written & Oral Theft Interviews
Both: Refusals are rare Both: Legal everywhere Oral: Cheaper Written: Faster, more effective © (352)
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Benefits of Written Theft Interviews
Quicker turn-around time Narrowing interview, i.e., 12:1 Suspects more likely to believe written confidentiality promise © (352)
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More Benefits of Written Theft Interviews
Less stressful than oral interview No key questions overlooked – everyone asked same questions in same order Sets up human follow-up © (352)
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Pro’s & Con’s of Polygraph Testing
EPPA law can be perilous – seek attorney’s advice first Polygraph extremely accurate Guilty refuse; innocent agree Sometimes get a confession © (352)
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© 2010 www.TheftStopper.com (352) 277-6222
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How Employee Thieves Think
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Three can keep a secret if two of them are dead.
- Benjamin Franklin © (352)
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Employee Theft Equation
Perceived Risk of Detection Employee Theft Probability Expected Penalty + = © (352)
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© 2010 www.TheftStopper.com (352) 277-6222
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© 2010 www.TheftStopper.com (352) 277-6222
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© 2010 www.TheftStopper.com (352) 277-6222
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© 2010 www.TheftStopper.com (352) 277-6222
7/30/2019 © (352) 20
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“Vacuum Cleaner Gambit”
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How to Plant a Rumor © 2010 www.TheftStopper.com (352) 277-6222
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Some Employees Think They Are Owed
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Employee Theft Prevention
10% will never steal; 10% will always steal; 80% go either way … depending. © (352)
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VAQ™ Pre-employment Honesty Test on www.TheftStopper.com
Pre-employment Honesty Testing Free sample of VAQ™ Pre-employment Honesty Test on © (352)
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Q: Do some employers encourage employee theft?
A: YES! © (352)
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© 2010 www.TheftStopper.com (352) 277-6222
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Dipstich Dry Cleaners © 2010 www.TheftStopper.com (352) 277-6222
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Why You Need More Than Criminal Record Checks
Much employee theft undiscovered Some discovered but not investigated Most thieves never caught Those caught are not prosecuted Those prosecuted are not convicted Result … © (352)
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Few employee thieves are ever convicted.
Why You Need More Than Criminal Record Checks Result: Few employee thieves are ever convicted. © (352)
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Who Steals More? Experienced employees? New hires?
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Wilbur’s Not So Cool Yule
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© 2010 www.TheftStopper.com (352) 277-6222
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Periodic Inventories = Theft Reports
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Shortage Questionnaire™
Administered to employees to find out who stole during inventory period Identifies security loopholes Go to © (352)
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Sara or Gail??? © 2010 www.TheftStopper.com (352) 277-6222
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The only thing worth stealing is a kiss from a sleeping child.
- John Houldsworth © (352)
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Thank You! My contact info: Jim Bassett (352) © (352)
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