1. Thematic Review of Student Support
Isabella Neergaard Petersen Black and Minority Ethnic Officer,
Edinburgh University Students’ Association
Brian Connolly
Academic Policy Officer, University of Edinburgh

2. Our Presentation student consultation - we haven’t cracked it!
student surveys - we haven’t avoided!
share experience - learn from you

3. Thematic Review
quality of student experience – identify good practice and areas for enhancement
theme – overarching aspects of student support rather than individual support services
positive and constructive - supporting areas to enhance provision

4. Thematic Review
agile and in-depth – responsive, non-traditional approach
empowering – themes nominated and driven by students
collaborative – conducted in partnership with student reps

5. Engaging Students aims – what are the benefits for students?
information - clear and succinct context
incentives – extra motivation?

6. Thematic Review 2017-18: Mature Students, and Student Parents and Carers
underserved - barriers to access
consultation – qualitative (but then quantitative)
outcome – Edinburgh Cares culture change project

7. Thematic Review 2018-19: Black and Minority Ethnic Students
diversity – heterogeneous experiences
student ownership – defining the consultation process
focus groups - student led

8. Positives
student focus – outcomes rooted in student needs rather than support area requirements
methodology – more agile and responsive approach
inclusivity – more recognition of the needs of marginalised and underserved groups

9. Challenges engagement fatigue – not another consultation!
diversity – reaching and engaging with heterogeneous groups
closing the loop – communicating outcomes and keeping up momentum

10. Questions?