1. DRAFT ISO 10007:2017 Revision Overview Quality management – Guidelines for configuration management
ISO/TC176 TG 01

2. Purpose The intention of this presentation is to:
provide a summary of notable changes from ISO 10007:2003 to ISO 10007:2017
ISO/TC 176/TG 01

3. Purpose Purpose of ISO 10007:2017 standard
Enhance common understanding about configuration management
Promote the use of configuration management
Assist organizations in applying configuration management to improve their performance
ISO/TC 176/TG 01

4. Definition Definition (ISO 9000:2015) 3.3.9 Configuration management
Coordinated activities to direct and control configuration (3.10.6)
Note 1 to entry: Configuration management generally concentrates on technical and organizational activities
That establish and maintain control of a product (3.7.6) or service (3.7.7) and its product configuration information
(3.6.8) throughout the life cycle of the product.
[SOURCE: ISO 10007:2003, 3.6, modified — Note 1 to entry has been modified]
ISO/TC 176/TG 01

5. Introduction ISO 10007:2017 describes:
responsibilities and authorities for configuration management process (e.g., planning, identification, change control, status accounting and audit)
management activity that applies technical and administrative direction over the life cycle of a product and service, its configuration identification and status, and related product and service configuration information
ISO/TC 176/TG 01

6. Introduction ISO 10007:2017 describes - Continued:
identification and traceability, the status of achievement of its physical and functional requirements and access to accurate information in all phases of the life cycle
Configuration management can help organization to meet the product and service identification and traceability requirements (as ISO 9001:2015 clause 8.5.2)
Published March 2017
ISO/TC 176/TG 01

7. Main Changes
Main changes of the ISO 10007:2017 revision
Updated language to be consistent with ISO 9000:2015 and ISO 9001:2015
revised products and services to make the standard easier to apply to the service industry
revised procedures, documents and records to documented information
ISO/TC 176/TG 01

8. Main Changes
Main changes of the ISO 10007:2017 revision are - continued:
the configuration management process should also consider the requirements from customers and relevant interested parties, as well as statutory and regulatory requirements
the configuration management plan should describe the required resources, the needed responsibilities and authorities
consideration of the life-cycle of the configuration (when selecting configuration items and determining the configuration information)
the environment for protecting the integrity of configuration information should also consider the availability and use as needed
ISO/TC 176/TG 01

9. Benefits Benefits of using ISO 10007:2017
Provides identification and traceability of products and services
Status of its physical and functional achievement of requirements
Access to accurate information in all phases of the life cycle
Provides guidance for products and services where configuration management is critical
Helps organizations to meet relevant requirement of ISO 9001:2015
ISO/TC 176/TG 01

10. Summary
In summary
Configuration management is an activity that applies technical and administrative direction over the life cycle of a product or service
Helps organizations to improve their performance, as well as to meet ISO 9001 requirements
The standard provides a framework and a methodology to conduct configuration management activity
The standard also provides guidance on developing the structure and content of a configuration management plan
ISO/TC 176/TG 01

11. For more information ISO/TC 176 SC2 Support Material
To obtain a copy of ISO 10007:2017
ISO/TC 176/TG 01