1. Does your digital transformation have a post-project training gap?
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2. Businesses spent $1.3 trillion on digital transformation in 2018; however, out of that investment $900 billion is being lost.
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3. We see it time and time again, once the new software is “up and running” the budget for Post-Go-Live training and communications ceases to exist.
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4. Instead, organizations rely purely on either their costly IT support desks or outdated ineffective training methods such as classroom training, webinars and mass s.
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5. If organizations want to ensure they fully capitalize on the benefits of their investment, they must provide next-generation post-project support.
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6. Relying on software intuitiveness will be your downfall
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7. By relying on the intuitiveness of the software and ignoring the need for post-project training, businesses are hindering their success.
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8. Digital transformation projects affect a lot more than just software; changes in behavior, skills, culture, processes, and strategy are all critical to success, because of this, no matter how intuitive the software is, achieving high user adoption requires continuous training and support.
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9. If your employees don’t understand how to use the software, they will never fully utilize it, significantly lowering ROI.
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10. How can you ensure post-project success?
How can you ensure post-project success?
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11. A next-generation approach to training such as a Digital Adoption Platform (DAP) is needed as the Ebbinghaus Forgetting Curve found that 90% of training is forgotten after a month, to combat this, consistent training and support is required.
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12. A Digital Adoption Platform is the only way to provide the necessary post-project support.
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13. Digital Adoption Platforms allow employees to self-serve their own success with tier 0 support.
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14. Adopting this next-generation of training can be the difference between achieving a successful ROI and benefits realization or wasting an enormous amount of budget.
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15. Let’s connect
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